Bodno A10From $995
Bodno A20From $1,595
Bodno A30From $1,995
Bodno A40 ProFrom $2,995
vs.
CR80 30 mil PVC cardsFrom $3.99
Adhesive-backed PVC cardsFrom $9.99
Proximity cards (NoMativ)From $14.99
NTAG NFC cards, 100 packFrom $59.00
Buy the softwareDesign and print ID cards on PC and Mac
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Printer Support › Magicard Pronto
Magicard Pronto Support
Drivers, firmware, manuals and step-by-step fixes, plus the ribbons and cards that fit this printer.
Thinking about replacing your Magicard Pronto? See your upgrade options →
Magicard Pronto Drivers, Firmware & Manuals
Setting up a new computer? Do it in this order.
- Install the printer driverThen connect the printer to your computer and turn it on.
- Install Bodno ID Card SoftwareActivate it with the code from your email.
- Print a test cardConfirms the printer, ribbon and driver all work.
Bodno ID Card Software
Design and print your cards. Already installed? Activation & license help
Latest version 1.7.139 · Windows (including 11) & MacGuides & manuals (PDF)
Unboxing, loading the ribbon and cards, cleaning and settings.
Magicard Pronto Fixes & How-To
Find your error code, or pick the topic below. Most problems are sorted in a few minutes.
Ribbons & Cards for the Magicard Pronto
The ribbons, cards and cleaning kits made for this printer. Free shipping over $100.
Have an older printer in the office?
Trade in any brand, working or not, for up to $600 back on a new printer.
Magicard Pronto FAQ
How do I download and install the Magicard Pronto driver?
Use the Printer driver button above for Windows or Mac. Run the installer, then connect the printer by USB and turn it on. When the printer shows up in Printers & scanners, print a test card to confirm everything works.
On a Mac, if the installer will not open, go to System Settings › Privacy & Security and click Open Anyway. Company computers may need IT to allow it.
How do I update the Magicard Pronto firmware?
Most printers rarely need it. Update only if our support team asks you to, or to fix a known issue. Download it from Firmware update above, keep the printer turned on and connected by USB, and follow the instructions that come with the download.
Do not turn off or unplug the printer while it updates. If you would rather not do it alone, call us and a technician will run it with you over remote support.
Which versions of Windows does the Magicard Pronto work with?
All of them, including Windows 11. The Magicard Pronto driver and Bodno ID Card Software both work on any version of Windows. Get them from the downloads above.
Does the Magicard Pronto work on a Mac?
Yes. Download the Mac driver above. Bodno ID Card Software runs on Mac too.
How do I print a test card?
Most card printers print a test card from the driver: open Printers & scanners, select the printer and open Printing preferences. The User Manual above shows the exact steps for the Magicard Pronto. If you cannot find it, call us and we will walk you through it.
If the test card prints cleanly but your cards do not, the problem is in the software or the card design, not the printer.
Which ribbons and cards does the Magicard Pronto use?
Ribbons made for the Magicard Pronto:
- Magicard MA100YMCKO Color Ribbon for Rio Pro, Enduro & Pronto - YMCKO - 100 prints $64.99
- Magicard MA300YMCKO Color Ribbon for Rio Pro, Enduro & Pronto - YMCKO - 300 prints $106.62
- Magicard MA1000K-Black Monochrome Ribbon for Rio Pro, Enduro, Pronto, 300 & 600 - K - 1,000 prints $24.00
Cards: CR80 PVC cards. Most badges are printed on 30 mil cards, like our Bodno CR80 30 mil PVC cards. Keep them in the box until you load them, because dust and fingerprints show up on the print.
Which cleaning kit does the Magicard Pronto use, and how often should I clean it?
- Bodno Cleaning Kit for Magicard Pronto – 5 T-Cards & Pen (Magicard CK1 Compatible) $24.50
- Bodno Cleaning Rollers for Magicard Rio Pro 360, Enduro 3e, Pronto100, 300, 400X, 600 & D – 5 Pack (Magicard 3633-0054 Compatible) $23.13
- Bodno Orange Tacky Roller (Cleaning Roller Assembly) for Magicard Printers (Magicard 3633-0185 Compatible) $29.99
- Bodno Blue Cleaning Cassette Bracket for Magicard Pronto (Magicard 3649-0100-006 Compatible) $29.99
Magicard recommends cleaning every 700 cards or at every ribbon change, whichever comes first, and right away if you see specks, dots or lines on your cards.
Which replacement parts can I order for the Magicard Pronto?
- Magicard Replacement Printhead for Pronto Series ID Card Printers $780.00
- Bodno Metal Tacky Roller Shaft for Magicard Printers (Magicard 3633-0186-001 Compatible) $19.99
Not sure which part you need? Send us a photo and the serial number from the label on the printer.
How do I run a cleaning on the Magicard Pronto?
- Take out the ribbon and leave the lid open.
- Take a new cleaning card out of its foil pack.
- In the driver’s Printing Preferences, open the Printer tab and click Clean the Printer.
- Put the narrow end of the cleaning card into the front card slot. The printer pulls it in, cleans the rollers and pushes the card back out.
For a better clean, turn the card over and run it again.
What do the lights on the Magicard Pronto mean?
The Magicard Pronto has one button, and its colour shows what the printer is doing.
- Green: ready to print.
- Yellow: busy, for example printing.
- Flashing yellow: waiting for a card in the front slot.
- Flashing red and yellow: waiting for you to take the card out of the front slot.
- Red: an error. The message shows on your computer screen.
- Off: the printer is turned off.
Cards print faint, or the printer shows a printhead or motor error.
Check the power adapter first. It is the most common cause, often after a desk move, when a laptop charger with the same plug gets connected by mistake. Check the serial number on the base label. If it is 8 digits, the Pronto takes the Sunpower 90W adapter with a yellow tag. If it has a letter in it, it takes the Sunpower 60W adapter with a white tag. Any other adapter can cause faint printing, printhead-lift and motor errors, and can damage the printer.
If the adapter is right, open a fresh pack of cards and print the internal test card. If the test card is faint too, contact us. If only your own designs print faint, raise the YMC slider under Printing Preferences › Image › Printhead Power (the default is 50) a few steps at a time.
The ribbon broke or keeps sticking to the card.
To repair it, tape the two broken ends together, wind the black take-up spool about two full turns by hand, then turn the printer off and on.
Then fix the cause, or it will break again:
- A dirty main print roller. The card slips, the ribbon overheats and tears. Clean the printer with a cleaning card. If the roller still looks stained, press a strip of clear tape along it and peel it off, with the printer turned off.
- A card that already went through the printer. It has the clear overlay on it even if it looks blank. Use a fresh card.
- Printhead Power set too high under Printing Preferences › Image. Set the sliders back to 50.
There is a white line along every card.
Print the internal test card. If the line is on the test card too, a spot on the printhead is damaged and the printhead needs replacing. Contact us.
If the line is not on the test card, run a cleaning card and wipe the printhead with the cleaning pen.
What damages printheads: grit from cards left out of the box, ribbons left open on a desk, a blue cleaning roller that was not replaced, holes punched before printing instead of after, and rings or bracelets touching the printhead while changing the ribbon.
Barcodes print in colour or will not scan.
Some card programs send barcodes as a picture, so they print with the colour panels instead of solid black. Close your card software, then in Printing Preferences:
- Image tab › Advanced › set Colour Correction to Gamma 1.
- Card Front tab › Black Options › untick Pictures use YMC only.
Click OK and print again. To force solid black in one area, such as where the barcode sits, add it under Card Front › Black Options › Black Resin Areas.
My driver settings keep changing back.
Close your card software. In Devices and Printers, right-click the printer › Printer Properties › Advanced tab › Printing Defaults, and make your changes there. Then open Printing Preferences and check the same settings are set there too.
The driver install fails with error 2502.
The Windows account doesn’t have permission to install software. Sign in with a local administrator account just to install the driver (your IT team can help), then switch back. The printer works normally from a regular account afterward.
Does the Magicard Pronto come with a CD?
No. There is no CD. Download the driver and Bodno ID Card Software from the Downloads section above, or from bodno.com/pages/setup.
The driver won’t install, and Windows is in S mode.
Windows in S mode can’t install printer drivers. Switch out of S mode: open Settings › Activation and choose Switch out of S mode. It’s free, but you can’t switch back. On a school or work computer, ask your IT team.
Can I connect the Magicard Pronto through a USB hub or dock?
No. Use the USB cable that came with the printer, plugged straight into the computer. Skip hubs, docks and adapters, and on a desktop use a port on the back.
Does the Magicard Pronto work with a Chromebook?
No. Chromebooks only print to printers that work without a driver, and Magicard printers need one. Use a Windows or Mac computer.
I have a new computer. What do I install?
Three things, in this order: the printer driver, Bodno ID Card Software, then a test card. Activate the software with the code from your purchase email. If activation does not go through, see Activation & license help or call us.
What should I send support so they can help fast?
- Your printer model and the serial number from the label on the printer
- A photo of the card or the error message
- Windows or Mac, and which version
- USB or Ethernet
- Your order number, so we can check your coverage, including TotalCare
Talk to a Bodno Technician
Real people who set up these printers every day. Tell us what you see and we'll walk you through it on your Magicard Pronto.
Call, email or share your screen
Pick whichever is easiest. Phone is fastest.
Send us your question
Include your printer model, and a photo of the card or error message if you can.
