
Protects yourBodno A10Bodno TotalCare
Five years of protection for your ID card printer
Repairs, a loaner printer, free 1-day shipping both ways and priority support, all straight from Bodno for five years. No manufacturers involved.
Five years of peace of mind
Printers are machines, and machines can break. With TotalCare, a breakdown in year two or three is one phone call, not a problem. There’s no surprise repair bill to explain and no second-guessing the printer you picked. Five years is the stretch that matters most, and Bodno covers all of it.
What TotalCare covers
Free 1-day shipping, both ways
When your printer needs a repair, we email you a prepaid overnight label. When it’s fixed, it comes back overnight too. You never pay for shipping.
- Overnight to us, overnight back to you
- Prepaid label, nothing to pay
- No original box? We send one
A loaner printer while yours is fixed
Badge day doesn’t wait for a repair. We send a loaner printer so you can keep printing cards until yours is back.
- Keep printing during the repair
- Send the loaner back with the same prepaid label

Repairs in under 3 business days, on average
Bodno does the repair, start to finish. You deal with one team the whole time, not a manufacturer’s service line.
- Parts and labor covered for five years
- Priority remote tech support, your calls go first

Help every year, not just when it breaks
Once a year we check your printer remotely to catch problems early. You also get a free 1-hour training session each year, for you or new staff.
- Annual remote printer check-up
- Annual 1-hour training
If something goes wrong
Here’s what happens when you call.
Reach us at (732) 987-5300 or info@bodno.com. As a TotalCare customer, you get priority support.
We send a prepaid label, and a box if you need one, plus a loaner printer to use while yours is repaired. Shipping is free and overnight.
Average repair turnaround is less than 3 business days, then we ship your printer back overnight, free.
TotalCare price by printer
One payment covers five years. Pick your printer to add it.
Magicard
Matica
Evolis
Common questions
What does TotalCare cover?
Five years of parts, labor and repairs, a loaner printer while yours is repaired, free 1-day shipping both ways, a replacement box and return label if you need one, priority remote tech support, an annual remote check-up and an annual 1-hour training session.
Who does the repairs?
Bodno does. There are no manufacturers involved, so you deal with one team from your first call until your printer is back.
How fast are repairs?
Average repair turnaround is less than 3 business days, and you get a loaner printer to use in the meantime.
Is TotalCare included with any printer?
Yes. The Bodno A40 Pro comes with five years of TotalCare included, so there’s nothing extra to buy.
My printer isn’t on the list. Can I still get TotalCare?
TotalCare is offered only for the printers listed on this page. Call us at (732) 987-5300 and we’ll walk you through your options.
How do I use my TotalCare?
Call (732) 987-5300, Monday to Friday, 9am–7pm ET, or email info@bodno.com. Tell us your printer model and what’s happening, and we’ll take it from there.

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