Felix made diagnosing the issue I was having very clear to see. He walked me through the steps to determine what was needed by engaging with my computer remotely. I feel confident in the solution and appreciate his knowledge and abilities.
Angelo was very knowledgeable and repaired my printer quickly. No down time.
Byron helped me activating my USB flash drive and walked me through how to activate the code. Thank you.
Wonderful! Cannot praise this company's customer service any more! Answered my call after working hours, submitted ticket for service to my email so I was aware of the backend follow up and called before 10:00am the next day! Well spoken and highly knowledgeable about the software and printer! Happy working woman this AM!