Angelo gave exceptional customer service when I had a problem with my printer. He was knowledgeable and friendly, and very patient with me as I tried to follow along. I have no reservations about calling again if I have trouble. Great printer and great serice.
Angelo provided great customer service. He was very helpful and solved our problem efficiently.
I would like to express my sincere appreciation for Byron's exceptional assistance. He went above and beyond in helping me reconfigure my printer and ensured that all necessary updates were completed, leaving everything in perfect working order. Byron's professionalism, coupled with his remarkable patience, truly set him apart. I am deeply grateful for his dedication and support. Thank you, Byron, for your outstanding service.
Angelo, Thank you so much for your support today. Please give yourself a high five for me.
Fantastic customer service. Angelo was able to fix my printing issues with no issues.
Angelo
Bryan was great provided me with outstanding support he answered all my questions and was able to assist me through the process which I was very confused with to begin with. I'm thankful that I got him on the line to assist me.
Great work Byron I appreciate you.
Angelo answered very quickly and was able to remote into my computer. He installed new drivers and my ID printer is up and running.
I was having an issue getting my printer installed and ready to print. I called in and spoke with Angelo. He was fantastic and able to help me quickly get everything going. Very patient and knew his products very well. I highly recommend!
Byron was able to help my issue. Too soon to tell if I will like this printer or the quality of the printer Angelo also called me back to verify the printer is working as it should.
I had issues with my badge printer printing barcodes correctly and didn't have the proper ribbon cartridge for my model, Angelo provided me excellent service and went above and beyond ensuring I was taken care of. I was able to reach out to him any time needed, and he gave me all the reassurance and solutions in quick time. Highly recommend his expertise!
Angelo was a huge help going step by step while going over the information and knew how to resolve the issue quick.
Angelo was very helpful showing me how to save images in our company data base
Spoke with Felix from Tech support. He was very very knowledgeable and within a few seconds was able to identify the issue. He helped me uninstall and re-install new drivers and software for my MagiCard 300. Thank you very much Felix. You are a rockstar
Angelo was awesome and got my printer software up to date and fixed after transferring the printer to another computer.
Byron provided exceptional support in resolving my technical issue with the Magicard Pronto printer, He was patient, diligent, and knowledgeable during the call.
