Great customer service for when you have a problem, Angelo was absolutely amazing in helping fix my problem
I called today regarding an error message that popped up before printing a card. Angelo was the representative that assisted me. He was very knowledgeable, patient and provided great tips for future references. Angelo also assisted me in ordering additional supplies for my printer. Thank you again for your excellent service. Joy
Nice and fast, but occasionally has card jams (grabs multiple cards). Good value.
Excellent services, I really appreciate how you showed me that I matter as a customer.
I love the Magicard 600, and Angelo is ALWAYS the BEST!!
Great service today with Angelo. We are very happy with our printer and we always receive quality service whenever we need help.
Rey was very knowledgeable! He helped me download the software for my printer to my desktop computer which has Windows and to my MacBook. I couldn't have done it without him!
Everything arrived as promised, both the badger and the supplies.
Joseph, was very helpful an helping me understand my device. He assist me with updating my software as well as updating my printer driver, it was 1.2.3 perfect
Angelo helped me update my software and my badgy 200 printer. very helpful.
Amazing customer support. I spoke with Angelo and he was amazing! Easy to get ahold of as well. Would definitely recommend this product and this company for any of your office needs.
Received a used ribbon now have to wait 3 days to get a new one that I bought in the first place. On the phone for over an hour with customer service trying to figure out why my printer wouldn't work
Support service agent was very helpful and stated with me during setting up and testing
The tech support was amazing, as Angelo went above and beyond to help me out with my issue. Thank you so much for great customer service.
We ordered 3 ribbons for our Matica printer. None of them worked. We get an error code. We reached out multiple times with zero resolution. Finally we got a hold of Angelo. He dug into issue and found that we got ribbons with bad RFID chips. He is awesome. Unfortunately, 19 days later, we still have not received replacement ribbons. Other than Angelo, no one at Bodno or Matica has been at all responsive in helping to resolve the issue. The printer was not inexpensive by any means nor are the ribbons, especially when they do not work. I am very disappointed in our Matica/Bodno experience and purchases.
Angelo went above and beyond to help me correct printing issues :)
Lowest in cost comparisons to other companies. Site is easy to navigate. Quick delivery. Item arrived in perfect condition. Great experience!