Angelo who was my tech support was very polite, patient and knowledgeable in solving my issue especially patient as I had a very slow computer. He solved my issue in record time and was absolutely fabulous. I would give him 6 stars but it only allows 5. Great Service !!!!!
Thank you Felix! My issue was a 2 day issue and thank God I got Felix for both days that I called! He knew exactly where we left off and provided me with hand held care (as I really needed it!), so I got my machine working and he helped me print my first card. Thank you Felix and thank you Bodno, this will save us so much money!
Angelo assisted me step by step with updating my printer as well as my software.
Called in with an issue with our license USB and Feliz took care of the issue quickly and expertly. Thank you!
My license was showing suspended as it has in the past, but customer service was able to get it fixed quickly. Thank you!
The tech was very knowledgeable and got the problem with the error solved and provided some next steps. I appreciated the kindness and professionalism.
Felix was very helpful and was able to fix my issue within a very reasonable time. Felix was very kind and knowledgeable. Thank you again Felix!
Angelo, went above and beyond to help me get my badge machine fixed in a timely manner!! He was very friendly and professional
I had a Product Code error and internal I.T. could not figure it out. I kept telling I.T. to call for support but they too proud. I had to call my self and Byron was beyond helpful. He solved the issue right away.
Felix was very helpful and knowledgeable with what he was helping me. Would definitely feel reassured to have Felix help me again.
Very good service from Felix helped me solve the problem le Roy 5 stars I recommend bobno to all
I was having an issue with my bodno program, and needed to reinstall because I was not able to Print. When I reached out to tech support Felix was the one assigned to me, He worked on my windows computer and discovered that there was a driver issue. He assisted me but for some reason the driver wasn't installing. Today I brought my MacBook in and he helped me install and transfer license and now I am operational again. Great customer service, Thank you very much
Angelo thank you once again for all of your assistance when it comes to Wavecrest Assisted Living ID maker. I was having issues with the ID maker that my facility had received, and I was having printing issues. I did call IT yesterday, but we were not able to fix the issue at that time. Angelo was able to assist with the printing error issue and we were only on the phone for less than 10 mins. Once again thank you for the fast service! I would highly recommend.
Angelo was very helpful! He had my software downloaded and had me printing in 15 minutes. I appreciate his help and how quick and painless it was.
Thank you, Angelo!
Byron was phenomenal! I received quick, courteous, & effective support - way more than I anticipated with today's support team standards. Just starting with this printer and I am relieved that Bodno backs their product with excellent support.
I had an issue with my MC320 printer and reached out to tech support for assistance. Byron was the technician assigned to help me, and I couldn’t be more impressed! He was incredibly knowledgeable, patient, and thorough in resolving the problem.
Byro quickly diagnosed the issue fix the problem, Thanks to his expertise, my printer is working perfectly again.
If you need tech support, I highly recommend asking for Byron. His professionalism and friendly attitude made the whole experience stress-free. Thank you, Byron, for the excellent service!
He wasted no time. He went in and immediately got everything done so that I was able to print IDs again. Wonderful job!
Angelo - did a great job with getting our DTC printer uninstalled and re-installed after Bodno software activation
Angelo was the best help i can get he got in to my computer and helped me set everything up as soon as i needed it, he corrected all the mistakes i made and got me printing in 5 to 10 min
this is hands down one of the best supports i have gotten from any company i appreciate you guys a lot. thank you, Angelo, again for al the help.
Byron was very helpful. I appreciated his kindness and patience with me. Thanks for your help.
I was having issue with my Bodno's file. All of my files has been deleted and I can't print. Byron helped me recreate the template and set up everything for me. He was very helpful! Thank you so much for your help, Byron!
