What customers say about Bodno

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Print quality is great and the service was excellent. Good Colors and easily to use for the company. Thank you!

I was having trouble printing in color on the back of employee badges using our recently purchased Magicard 300 printer from Amazon. Angelo from Bodno helped me correct the printer settings, enable HoloKote, and adjust the color settings, which improved the print quality. He also advised me to clean the cards with a clean cloth before printing. Service was efficient and quick.

Maricel was a great help she helped me with my issue and also took the time to show me how to use the software more efficiently.

We have had the printer for a few weeks now and have printer almost 750 cards with no print errors, Jams etc.

Highly recommend

I contacted Bodno because our company's S25 printer kept breaking the ribbon. We replaced the ribbon with a brand-new one, but the same issue continued. We use the printer to print student and employee badges.

Angelo from Bodno remotely accessed my computer, updated the Bodno app, printer driver, and firmware, and calibrated the printer. The printed cards now have vibrant colors that closely match what I see on the computer.

Byron was beyond helpful with my printer situation, thank you so much for all your help!

Bodno 400x

Support-Great support.
Print quality-Good
Cards- Good

Byron was very helpful and got us back up and running very quickly. He also showed me how to change the dashboard.

The customer service was very efficient. very helpful and supportive

Call connected immediately to Tech support - no waiting on hold like other support calls - I got connected with Byron who was very well versed in potential issues and troubleshooting processes helped me swiftly and politely. 5 Stars - Thank you!

The print quality is good. and Chris did a wonderful job getting my issues corrected. Using it for staff and student ID's.

Byron was great and so patient. Ive must have called about 10 times and he was able to not only fix the issue but to teach/guide me so that I might be able to troubleshoot myself. Its pretty easy once they break it down for you. Ive always been able to reach someone during business hours and the quality of the support is amazing. THANK YOU BYRON!

Byron was extremely helpful and knowledgeable! He was able to quickly diagnose and correct our issues to get us back online! I never imagined online tech support could be so quick, pleasant, and helpful!

Byron was clear in giving me support with troubleshooting on an error with my printer. he went through different reasons why there was a problem and we discovered two problems that I wasn't aware about. But after all of that, I was finally able to print! There was no long wait time to talk to someone either. The support was great!

Byon was amazing and an absolute pleasure to work with! I was having a rough time and he went above and beyond to try and help me even though I couldn't register my product he helped me so much. We were able to get things ironed out and I can not say how grateful I am for his assistance. His patience and listening to me vent really spoke leagues to his character and helping me feel truly valued as a person not a customer. I felt heard, not rushed, and like I had an advocate on my side.
Please give him the biggest thank you from me!

Super helpful and quick!

I called Bodno (Angelo) for a follow-up after receiving the cleaning kit I ordered from their website for my MC320 printer. Angelo walked me through the printer cleaning process, and we ran a test print afterward. Unfortunately, the print quality issue is still present, but only in the photo area of the card. Angelo then escalated the case to Matica for further assistance. I appreciate his guidance and support in helping me troubleshoot the issue, and I’m hoping for a resolution soon.

The printer setup was easy and Chris was very helpful. Using the printer to print employee IDs

Maricel helped me out so much with the company's new badge machine S25

He helped me with the dual sided printing? And it works now. Thank you so much.

Magicard Pronto

card quality- excellent alignment and print quality is great
support- Maricel from tech support was very helpful and super knowledgebal, connected to my pc and fixed my problem for me in minutes
overall- A+++

i was assisted with the installation of the A30 for badges for the new employees. It was very easily thought by Chris who was an amazing help and very patient with me and my lack of knowledge of computers.

The S25 is very easy to use and the help with set up was amazing. I would definitely getting one. Customer service is excellent.

Jude was great assisting me in setting up my entire system

Byron is extremely patient and thorough and really great to work with. Too bad there are only 5 stars to choose from.