Angelo - Support was quick and helpful, I didnt have to lift a finger and printer is working again.
Angelo was very friendly and was able to give me a solution for my printer problem! very professional, every time I call customer service he has always been patient with me and listens carefully to my needs! Angelo you are awesome!!!!thank you for being reliable! he helped me even after hours! just amazing!
Angelo was very fast and was able to resolve the issues I was having. He was also very kind
Ray did an absolutely amazing job upgrading the bodno bagdy 200 system and setting up the printer for me...I'm so happy with everything he did for me. Than You Ray
Angelo did an absolutely amazing job explaining the bodno system and setting up our school database.
Angelo was very helpful loading updated software for my Magicard Pronto, walking me through usage (to refresh my memory), and test printing to ensure operation.
My service Rep Ray, was outstanding assisting me with this issue,
he was very patient and explained everything. Good Job!!
Jude fixed my issue in 10 minutes that others could not. He then also showed me how to print from a database. He took the time to go over it with me until I understood how to do it on my own. Give Jude a raise!
Thank you Jude!
Support is always so quick and efficient! They really know what they are doing! Thank you Rey!!!!!
Jude was exetremly helpful in setting up my Magicard 600. He was very knowledgeable and was able to quickly correct all issues getting me up and running. He was also very kind, patient, and a pleasure to work with. I will definitely recommend this company. Tech support is awesome! Thank you!
Printer and software was very outdated. Wonderful tech had me up and running in minutes. Angelo had patience and humor and we worked wonderfully and quickly together.
Was able to assist and resolve my issues very quickly! Thank you, JUDE!
Ray was very courteous, professional, helpful and extremely patient with assisting me to get the Voter ID card printers (2) (Magicard D) back working.
He took the time out to reload drivers and allowed me the time to ensure the printers were working properly.
His knowledge and expertise helped to minimize the office downtime.
Jude was an amazing help. Not to mention we were disconnected and he called me right back. He made my support issue so easy and fast. Widh all support was as good as him.
I was having enormous amounts of difficulty getting my Margicard 300 Duo properly configured and set up, Jude efficiently and kindly assisted my efforts and got my printer back on track and I was able to continue working with a downtime of just minutes. 10/10 product and service. Jude is a legend.
Jude was a breath of fresh air. I run into problems rather frequently with my Bodno printer. Jude was by far the most patient and helpful person I've encountered when being helped. He made sure that I was able to do what I needed to before we ended our call. I really appreciate the time and patience he put on display for me. Thank you Jude!
Jude. I was very impressed by the help from this support tech. Very good and explained things in a good way. Thanks for your help Jude. Appreciated!!
Jude was amazing and took the time to troubleshoot our issues and give me a tutorial on using the program. After three months of trying to get this to work we are now able to utilize the program! Thank you Jude!
