Reviews

Based on 5500 reviews
98%
(5364)
1%
(69)
0%
(18)
0%
(15)
1%
(34)
L
Bodno
LeTecia Lynch
Byron

Byron is great. He helped me get my printer back online and fixed the issue.

A
Bodno
Audrey Hicks
Tech Support Maricel

Magicard Pronto

card, color quality- The color was good.
printer quality- The printing quality was good.
support- The support tech was knowledgeable and helpful.

D
Bodno
Dee
Byron

Byron was extremely helpful. He is very knowledgeable about the product and was able to organize and clean up my templates very quickly. Great customer service. Thank you, Byron.

E
Bodno
ELISA
Byron

BYRON DID REALLY GREAT HE HAS BEEN IN CONTACT WITH ME VIA EMAIL, AND BY PHONE. WE FIXEWD THE ISSUE I WAS HAVING HE WAS PATIENT AND FIXED ALL THE ISSUES AND ANSWERED THE QUESTIONS I HAD. 10/10

B
Bodno
Brandy
Tech Support Maricel

Magicard Pronto

card quality-very good quality good color
printer- i have never used the pronto printer before my job at manderley amd honestly i feel like i was missing out!
support- Maricel was great very helpful

H
Bodno
Heather Allen
Byron Tech Support

Magicard Enduro3e

Thank you so much for the support! It was very helpful and informative!

S
Bodno
Sharon Graham
Byron

I was having trouble inserting an image on a new badge. Byron was very helpful and his instructions were easy to understand.

I
Bodno
Intan
Byron

He is very good with assisting to set up the printer. Really glad and appreciate that he shows us what need to be done. And also let us know how to use the machine effectively. Thank you, Byron for the excellent service.

b
Bodno
brittany
Byron

was very helpful efficient and helped me set up my templet ..

R
Bodno
Rai Hair
DTC 1250e

Chris Thank you for helping me and saving me a lot of time. The software is easy to use and the print quality was perfect.

D
Bodno
Daniel P.
Byron

Customer support, Byron, was excellent. He is very knowledgably and has great personal skills. He walked me through the process and solved the issue with my printer.

M
Bodno
Madonna Warnken
Byron

Byron was very courteous, patient, informative, and got my issue resolved. Appreciate his time & patience!

E
Bodno
Elisabeth S
Byron

Byron was the first person who explained how i can trouble shoot it myself in the future so i dont always have to keep calling. We are a smaller company so we dont print often and he explained how we need to keep checking the printer status periodically. This was a huge help! Thank you!

J
Bodno
Jason Gagorik
Byron

Very helpful and knowledgeable of the Bodno product and software

R
Bodno
Rosa
Byron Tech Support

Byron really helped me set up my printer and resolved my issues with the software. He even reformat my dongle for our license key and even set up my printer back. He is very quick. Thank you!

J
Bodno
Jason Rivera
Byron

Byron was Awesome! he went above and beyond to help me with my issue with our Bodno Machine.

A
Bodno
AJ
Tech Support Maricel

A20 Printer Review
The printer is great, and the color quality is excellent with clear and vibrant prints. The setup process was smooth and easy to follow. Thanks, Maricel, for the helpful support and guidance throughout the process!

Thanks Maricel for the great customer service.

C
Bodno
Cory Thomas
ZX9 7

Angelo was a excellent help today! It was a journey, but after a few processes of elimination in troubleshooting the printer, he was able to figure out why the Bodno app and our printer with the new laminator were not communicating effectively. Cards are printing beautifully now. SHOUT OUT TO ANGELO!

G
Bodno
Genesis Aldana
S25

Chris was super helpful. Helped me install the software and went above and beyond. Thank you for your support! The quality of the printer works great 100% would recommend.

S
Bodno
Shatonya Sledge
Byron

Representative was very thorough and professional. He helped me get things set back up

M
Bodno
Maria Ubidia
Jude

Very Helpful and understanding

H
Bodno
Hardy Ansah
Maricel Tech Support

Bodno 400x

Unbelievable support from Maricel. With her help, the card machine was setup and a database created to document employee cards. She took the time to ensure everything was functioning perfectly and that I felt comfortable using the new system. Employees like Maricel are rare, and her outstanding service deserves recognition.

M
Bodno
Michael Gasperino
S28

I received an activation code, but when I tried to download the driver and software, nothing happened. Since this printer is for our government office, I needed to get everything working.

I called Bodno and spoke with Angelo. He remotely accessed my Windows PC and helped me install the latest Bodno app, driver, and firmware. He also gave me a quick tutorial on how to use the software.

The counting module was not included in the package, but Angelo explained that they would ship that piece separately.

The Bodno app is easy to use, and the printed cards look great. I really appreciate Angelo taking the time to help me get everything set up and working.

J
Bodno
Jessi DC
Maricel is WONDEFUL!

Magicard Pronto

Great product! When my printer was disconnected, I was able to have Bodno team reach out to me right away and help me fix the issue. Maricel is wonderful and super helpful!

R
Bodno
RV
Byron

Bryon was awesome. He got me set up in just a few minutes and helped me print my first card. The quality and speed are excellent, and he made it all seem so easy and seamless. I appreciate the great support and the quality of the printer. I highly recommend these folks and their products!