Bryon was very helpful in making sure I knew how to go about cropping a picture. I appreciate his help.
Tech was very helpful. He went beyond my expectations. He guided me thru the process of fixing my printer, reinstalled drivers and software to my system. He even went out of his way and made corrections on my document and he stayed on the phone thru the test printing process to make sure I was satisfied with the outcome of the card that was being printed. He is a great asset to your company.
Had an activation issue and Byron was able to help rather quickly. It was a good interaction overall and great support.
Joseph, He was amazing and very informative. He fixed our problem so quickly as well.
Angelo was wonderful & very patient with me, I was having a hard time getting the printer to work , but he was able to help me out & was very quick about it
Great service. Professional and completely fixed the issue. Thank you
Angelo was excellent help for all of my printer troubleshooting! Thank you!!
Angelo was absolutely wonderful! he was extremely helpful and very informative. He was able to resolve my issues quikly!
My printer and software were out of date! Jude answered my chat request and got us back on track!
I spoke with Rey in I.T and his the best, keep up the good work sir. Thanks for ALL.
Was dead in the water! Had an issue with the license on my USB key. Byron got back to me within 1 hour and was able to solve the problem extremely fast with no hiccups at all. Hoped on the phone with him and he had the license key fixed with the latest version of software installed in less than 5 minutes. I've been a huge fan of Bodno software but hadn't until now been able to test their support. I got service better than expected!
Byron is a master of the Bodno software and am always impressed with the competent and timely assistance whenever I call for tech support. They're the best!
Good & Fast solve the problem
Very helpful! Thank you
Ray was very helpful with helping me download and update our Bodno program. He was patient & very knowledgeable!
THANK YOU Ray!!! GREAT customer service!!!
Jude is the BEST!! He was so patient, kind, understanding, knowledgeable, and determined to fix all my problems! We had internet connection problems but he continued to try to coach me through what to do. In a time when customer service is not always reliable, Jude wins a gold star! Please give him a promotion/raise, he deserves it! Thank you so much for your help Jude! You are the bomb.
This evening I called in and received help from Angelo.
Angelo helped me get my printer back up and working in no time, he listened to understand the issues and was able to make a few updates to get my printer working.
Angelo was so helpful and stayed on the phone with me until I was able to set up my printer, settings and template by remote access. Kudos to Angelo who remained calm and even tempered even with my mistakes. Thanks Angelo!!! I appreciate you!!!
Byron is extremely knowledgeable and able to troubleshoot my issue quickly. He has fantastic customer service, and I always look forward to speaking with him about my issues.
Thank you, Byron!
Joseph, was gracious enough to take the time to troubleshoot what I thought to be an issue with my printer. Turns out I was overlooking a simple step of ensuring my ID was printing on the front (instead of the back). nonetheless, Joseph was still patient enough to look through everything to ensure the software and printer were updated.
I have issues with my Magicard 600 printer, it is not working properly and if so, it will print on watermark. Good thing I called Bodno and spoke with Byron, who was very patient, and professional. He helped me all the way through the process making sure everything are working before we end our call. I would really recommend Byron from Bodno.
Byron was a wonderful help with getting my printer operating properly! He was fantastic! Thank you so very much!!
My printer was not connecting to my computer properly and Rey did a great job to quickly resolve my issue. He installed new software and firmware updates and I was able to print quickly after my call.
Great, patient service by Byron! He helped with several tutorials and walked me through upgrading my version.
I appreciate the hands-on assistance with selecting the correct products for my printer and timely delivery!