Return Policy

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Return Policy

Return and Refund Policy

Satisfaction Guarantee: If you are not completely satisfied with your purchase, you can return any item in its original condition within 30 days of the order. We offer a full refund, replacement, or exchange.

Refund Process: Refunds will be applied to the original payment method. Please allow 7-10 business days for processing and issuing refunds.

Claims for Issues: Report any shortages, damages, or incorrect items within 10 days of receiving your merchandise.

Return Instructions:

  • All returns and exchanges require a valid RMA number and are subject to our return policy.
  • Printers must have fewer than 25 prints.
  • Only one printer return per customer.
  • Returns must be packaged in the original manufacturer's packaging (both inside and outside).
  • Include all manuals, cables, warranty cards, supplies, etc. with the return.

Non-Returnable Items:

  • Software
  • Holokotes
  • Printers with smart card encoders or proximity cards
  • Leased items

Contact Us: If you have any questions, please contact us at