Payment Options

At Bodno, we aim to make your purchasing experience seamless and secure. Whether you're shopping on our website or speaking directly with our team, we offer flexible payment methods to best suit your needs.

 

Accepted Payment Methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover.

  • PayPal: Quick, secure, and trusted worldwide.

  • Shop Pay Installments: Monthly installment plans available at checkout. Sign into Shop Pay and select monthly installments.

  • Net 30 Terms: Offered to approved business accounts.

  • Checks: Accepted from qualified organizations (checks must clear; allow approximately 7 business days).

  • Wire Transfers & ACH: Direct and secure bank-to-bank transactions.

Secure Transactions:

Your safety is important to us. Bodno.com uses industry-leading SSL (Secure Socket Layer) encryption technology to protect your payment details.

 

Have Payment Questions?

Contact our customer service team at contact@bodno.com or (732) 987-5300.

FAQ

01 Can I cancel or change my order after it's placed?

Once you place your order, we start processing it right away so it can ship to you as quickly as possible. Because of this, cancellations or changes aren’t always possible. If you need to make a change, contact us immediately. If your order hasn’t shipped yet, we’ll do our best to update or cancel it for you.
02 What is your return policy?

We want you to be completely happy with your purchase. You have 30 days from the date of delivery to return items in their original condition for a refund, replacement, or exchange.

Here’s what to know:

  • Contact us to request a Return Merchandise Authorization (RMA) number before sending anything back.
  • Printers must have fewer than 25 prints and include all original packaging, manuals, cables, warranty cards, and supplies.
  • Software, Holokotes, proximity‑encoded printers, and leased equipment are non‑returnable.
  • You must report any missing, damaged, or incorrect items within 10 days of receiving your order.
  • Refunds are issued to your original payment method within 7–10 business days after we receive your return.

Read our full Return Policy here to learn more, or contact us here if you need assistance.
03 Do you offer warranties on your products?

Yes! We offer our TotalCare Extended Warranty for ID card printers. Depending on the plan you choose, you can be covered for up to five years from the date of purchase. Your warranty includes:

  • Free parts and labor
  • Fast repair turnaround (usually under 3 business days)
  • Free next‑day shipping both ways
  • A loaner printer if yours needs to be serviced
04 What if I receive a damaged or incorrect item?

If your order arrives damaged, missing, or incorrect, let us know within 10 days of delivery. We’ll walk you through the process, which may include:

  • Issuing you an RMA number
  • Sending a replacement or arranging an exchange
  • Covering return shipping if applicable
05 Is my personal information safe on your website?

Absolutely. We take your privacy and security seriously. Your payment and personal details are processed using secure methods and encryption, and we never sell your personal information. We also comply with industry‑standard privacy practices to protect your data. You can read out full Privacy Policy here.