Register Your Printer

Activate your warranty, software, and personalized support

First Name

Last Name

Company Name (Optional)

Phone Number

⁠Email

⁠Printer Serial Number

Address

Country

State

City

Zipcode

Purchased From

⁠Order Number

Bought on Amazon? Here's where to find your order number.

FAQ

01Why do I need to register my printer?

Registration unlocks your Bodno software license, activates your warranty, and ensures you get expert support, updates, and training. It’s the first step to getting the most out of your printer—and it only takes a few minutes.

02How long does registration take?

Most users are fully set up and printing their first card in 30 minutes or less. Registration itself takes about 10 minutes and walks you through everything: software activation, driver install, ribbon setup, and your first test print.

03What steps are involved in registration?

Here’s a quick overview:

1. Unbox your printer
2. Register your printer (serial number required)
3. Connect the printer to your computer
4. Install ribbon and cards
5. Install printer driver
6. Activate Bodno software
7. Test your printer
8. Review essential maintenance tips
9. Confirm license level (Silver Edition or above)
10. Access support and training resources

04Where can I find my printer’s serial number?

The serial number is printed on a label on the back or underside of the printer. You’ll need it to complete registration—it’s required to activate your Bodno software and warranty.

05What order numbers are valid for registration—and what if I bought elsewhere?

We accept Bodno order numbers and Amazon order numbers during registration. If you purchased from another vendor, just email us at support@bodno.com with your order details and serial number—we’ll help you get registered and fully supported.

Having Trouble? Schedule Free Onboarding

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Install the Printer Driver

Get the latest driver for smooth printing

Download and install the correct driver for your printer

Windows Download MacOS Download

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FAQ

01Where do I download the driver?

Click the big red button to download the correct driver for Windows or Mac. If you prefer, you can also go to our Support Page and select your printer model—the driver will be listed there.

02Do I need admin access to install the driver?

Yes. Make sure you're logged in as the computer administrator or have permission to install software. If you're using a company-issued device, check with your IT team before starting.

03What should I do if the printer isn’t recognized after installing the driver?

Double-check that you're using the original USB cable and that the printer is powered on. Restart your computer and reconnect the printer. If it still isn’t recognized, email us at support@bodno.com and we’ll walk you through it.

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Install and Activate Bodno Software

Unlock your software with your activation code

Install Bodno software, then enter the activation code below. We've also emailed it to you

Activation Code

Windows Software Download MacOS Software Download

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FAQ

01Where do I find my activation code?

Your activation code is shown right on this page and also sent to you via email after purchase. You’ll need it to unlock your Bodno software and start printing.

02How do I activate the Bodno software?

Open the Bodno software on your computer and go to the 'Bodno License' tab. Enter your activation code into the activation field and click 'Activate'. The software will verify your code and unlock all features instantly. If you need help, email us at support@bodno.com.

03Can I upgrade or purchase another license?

Yes. You can purchase additional licenses or upgrade to a higher edition (Silver, Gold, Platinum, or Diamond) directly on the Bodno ID Card Software page. Each edition offers different features—from Excel imports and QR codes to multi-layout designs and web print server access. Just choose the plan that fits your needs: monthly, yearly, one-time (3-year), or lifetime.

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Unbox Your Printer

Let's ensure you've got everything you need. Carefully unpack your printer and confirm all listed items are included

Checklist modal items:

Something missing? Contact us immediately Continue

FAQ

01What should I do if something is missing from the box?

Every bundle is packed with care, but if anything is missing—cards, ribbon, cleaning kit, or even the printer itself—just email us at support@bodno.com. Include your order number and a quick note about what’s missing. We’ll verify your order and make it right, fast.

02Is the printer ready to use out of the box?

Yes. Your Bodno bundle includes everything you need to get started: the printer, ribbon, blank cards, cleaning kit, and Bodno software. Once you complete registration and install the driver, you’ll be ready to print your first card—usually in 30 minutes or less.

03How do I know if I received the correct ribbon and cards?

Each bundle is matched to your printer model. The ribbon and cards included are guaranteed to be compatible. If you’re unsure, check the label on the ribbon box or email us a photo—we’ll confirm it for you.

04Should I keep the packaging after unboxing?

Yes. We recommend holding onto the original box and packing materials in case you need to ship the printer for warranty service or future upgrades. It also helps protect the printer during moves or storage.

Having Trouble? Schedule Free Onboarding

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Connect Your Printer

Plug printer directly into wall outlet. Do NOT use a surge protector or power strip. Then connect it to your computer with the provided USB cable. Place it securely on a flat surface.

Important:

Only use the original power cord, adapter, and USB cable. Third-party accessories may cause issues with power, connection, or print quality.

Step 1:

Take out the power cable and power adapter from the accessories box. Connected all cables as below picture.

Step 2:

Take out the power cable and power adapter from the accessories box. Connected all cables as below picture.

Step 3:

Take out the power cable and power adapter from the accessories box. Connected all cables as below picture.

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FAQ

01What should I do if my printer won’t power on?

Make sure you're using the original power cord that came with your printer. Check that it’s securely connected to both the printer and a working outlet, and that the power switch is turned on (some models have a small rocker switch near the cord). If it still won’t turn on, unplug it for 10 seconds and try again. Still no luck? Email us at support@bodno.com and we’ll help you troubleshoot or replace it if needed.

02Can I connect the printer to any computer?

Yes—most printers we sell work with both Windows and Mac. Fargo printers are Windows only. Just make sure you’re using the USB cable that came with your printer. Third-party cables may not be compatible and can cause connection issues. If you're using a company-issued device, check that you have permission to install software or contact your IT team.

03Do I need any special setup before plugging in the printer?

No special prep needed—just use the original USB cable and power cord included in your bundle. Once connected, your printer will be recognized automatically and ready for registration. Make sure you're logged in as the computer administrator to avoid permission issues during setup.

Having Trouble? Schedule Free Onboarding

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Install the Ribbon and Cards

Set up your ribbon and load cards properly. Follow the visual guide carefully to install your ribbon and cards, avoiding jams and errors.

Step 1:

Open the ribbon box, take out the ribbon.

Step 2:

Install the ribbon into the cartridge according to the color direction.

Step 3:

As shown in picture below, take ribbon cartridge’s side, install the ribbon cartridge and close the upper cover.

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FAQ

01How do I install the ribbon correctly?

Open the printer cover and insert the ribbon cartridge with the rollers facing down and the color panels visible. It should click into place without force. If you're unsure, check the quick-start guide or email us a photo at support@bodno.com—we’ll confirm it for you.

02What should I do if the ribbon gets jammed?

Turn off the printer and gently remove the ribbon cartridge. Check for any loose pieces or misalignment. Reinstall the ribbon slowly and make sure it’s seated properly. If the jam persists, email us at support@bodno.com and we’ll walk you through it.

03What if the ribbon tears during setup or printing?

No problem—this happens occasionally and it’s easy to fix. Just use clear tape to reconnect the torn ends, making sure the panels are aligned correctly and the tape is placed on the non-printing side. You can follow the step-by-step fix in our video tutorial. Once repaired, reinsert the ribbon and resume printing.

04How do I load the cards—and keep them clean?

Hold the cards by the edges and avoid touching the surface. Dust or fingerprints can affect print quality. Load them into the input hopper with the printable side facing up (or as marked). If your cards feel dusty, wipe them gently with a lint-free cloth before loading.

Having Trouble? Schedule Free Onboarding

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Test Your Printer

Print your first test card. Check alignment, clarity, and color quality

Step 1:

Turn on the printer.

Step 2:

Press and hold the printer's front-panel button until the test card prints.

Step 3:

Verify that card prints correctly (colors, text clearly visible, no faded areas).

See Test Card Tips

Having Trouble? Schedule Free Onboarding

Having Trouble?
Schedule Free Onboarding

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FAQ

01How do I run a test print?

Open the Bodno software on your computer.
Create a new card design or select a template—you can add photos, logos, and text if you’d like.
Make sure your printer is connected and powered on. Go to the Print menu, select your printer, and adjust settings if needed.
Insert a blank card into the printer, then click “Print” to run your test card.
This confirms your setup is working and gives you a chance to see your first card come to life.

02What should I look for in the test card?

Check that the colors are bright, smooth, and clear. You should see clean edges, no fading, and no streaks. If anything looks off, it might be a ribbon alignment or cleaning issue—email us at support@bodno.com and we’ll help you fix it fast.

03Can I reprint a card if something went wrong?

Yes. If the card misprinted or got damaged, just open your design in Bodno and click “Print” again. Make sure the ribbon is aligned and the cards are clean before retrying. We’re here if you need help.

04What if the test card doesn’t eject properly?

Make sure the output hopper is installed correctly and not blocked. If the card gets stuck inside the printer, power it off and gently remove the card. Avoid pulling forcefully. If it keeps happening, email us at support@bodno.com and we’ll help troubleshoot.

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Start Designing Cards

Design professional-quality ID cards easily

Your printer is ready! Explore templates or create custom designs

Learn to Create Cards Book Free Software Training Session

Step-by-Step Tutorials:
Designing Your ID Card and Setting Up the Database

Clear, step-by-step instructions for designing a basic ID card

Instructions for setting up the internal database

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Don't have this Software? Upgrade Software Edition

Don't have this Software?
Upgrade Software Edition

Import Your Data from Excel or CSV

Easily import your names, photos, ID numbers, barcodes, or any other card data from Excel or CSV. This makes card printing fast and automated—no manual data entry required.

How to Import Data

Follow The Instructions Step-by-Step

1. Click “Connect to Database” inside the Bodno software.

This button is usually found in the top toolbar under the Database tab.
2. Choose “Direct Excel File Driver”

This option lets you connect directly to your Excel spreadsheet without needing to convert or install anything else.
3. Browse and Select Your Excel File (.xlsx or .csv)

Once selected, click Next to continue.
4. Choose the Worksheet and Define the Header Row

Select the sheet you want to import.
- Check the box if your first row contains column names (headers).
- ⁠Set where your data starts (usually row 2).
5. Configure Column Data Types (if needed)

⁠Most columns can be left as-is.
- ⁠If you’re importing dates or times, make sure to manually set the column type to avoid formatting issues.
6. Select the Columns to Use

Pick the data fields you want to connect to your card layout (e.g., First Name, Photo, Barcode, etc.).
7. Assign a “Guide Column”

Choose one column to act as the unique identifier for each record—this is usually an ID number or email.
8. Finalize and Click “Finish”

Bodno will now link the database to your card project. You’ll see your data loaded in the record list.

Your Excel or CSV file *must remain closed* while working in Bodno, or the connection won't work

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FAQ

01How do I start designing my card?

Open the Bodno software and click “New Card” to begin. You can choose a blank layout or start with a template. Add your logo, photo, text, and any other elements you need. Everything is drag-and-drop—no design experience required.

02Can I import images or design files into my card?

You can import standard image files like JPG or PNG—perfect for logos, photos, or ID headshots.
However, Bodno does not support importing full design files like PDFs, Photoshop (.PSD), or Illustrator (.AI).
We also don’t recommend importing a full ID card image as a background—it may print in low quality or misalign. It’s always better to build your card using Bodno’s built-in tools for sharp, professional results.

03How do I save my card design?

Your card designs are saved on your computer, not inside the Bodno software itself.
Click “File → Save” and choose a location on your device. You can also save your files to Google Drive, OneDrive, or any other cloud service for easy access and backup.
We recommend saving often—especially if you're customizing multiple layouts or working across teams.

04Should I avoid using too much color in my design?

Yes. Printing full-color backgrounds or heavy gradients can lead to poor print quality, especially on thermal printers. It may cause streaks, fading, or ribbon waste. For best results, keep your background light and use color sparingly. Watch our quick video on Why You Should Avoid Printing Too Much Color on ID Cards to see real examples and tips.

Using the Data on Your Card Design

Once connected, simply drag and drop any column field onto your card layout—names, photos, barcodes, etc.

Want to add a photo?

Just drag the “Photo” column onto your design and it will auto-fill per record.

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Essential Maintenance Tips

Keep your printer running smoothly

Regular cleaning prevents errors and ensures optimal print quality

Get Printer Guide

Tip 1:

Clean your printer every time you change the ribbon

This is critical to avoid faded cards and damage to the printhead. Use the official cleaning kit and cleaning cards provided with your printer for optimal results.

See Product

Cleaning print head steps:

Deposition of dust or contaminants inside the card printer may cause damage to important parts and affect the printing effect. Therefore, it’s recommended to clean the printer when changing the ribbon or at least clean one time a month.

Step 1:

Take out the cleaning card from the accessory box and remove the 3M hyaline layer on cleaning card’s both sides and put it into input hopper.

Step 2:

When Card printer shows “Ready”, press “OK” one time, then press “>” two times.

Step 3:

LCM show “Clean function” press “OK” one time. Then LCM will show “Open the cover”.

Step 4:

Open the cover, take out ribbon cartridge, and then close the upper cover.

Step 5:

Press “OK” one time. The card printer will start to cleaning.

Step 6:

The cleaning card will be exit from card exit mouth after finished cleaning. After it, please install the ribbon cartridge and close the upper cover.

Cleaning print head steps:

Step 1:

Take out cleaning stick from accessories box.

Step 2:

Turn off the card printer, open the upper cover and find the print head show in below picture.

Step 3:

Wipe the print head in one direction, from left to right or right to left with cleaning stick. Do not wipe back and forth. Generally wipe 3-5 times will be ok.

Tip 2:

Proper Ribbon Replacement

1. Power off your printer.

2. Open the ribbon cover.

3. Remove the used ribbon and insert the new one, ensuring correct alignment.

4. Close the cover and restart the printer.

Use original ribbons only to maintain quality and avoid malfunctions.

Seaory 17031 Color Ribbon for Seaory S26 and S28 Printers - YMCKO

See Product

Tip 3:

Faded Prints:

Check if the ribbon is properly installed.

Clean the printhead using a cleaning card.

Card Jams:

Remove any stuck cards carefully.

Ensure cards are properly loaded and are the correct type.

Continue

FAQ

01Do I need to clean the printer regularly?

Yes—every time you change the ribbon, you should run a cleaning cycle using a Bodno-approved cleaning kit. This helps prevent dust buildup, streaks, and misprints. It only takes a minute and keeps your printer running like new.

02How do I use the cleaning kit?

Open the Bodno software and go to “Printer Tools” → “Clean Printer”.
Insert the cleaning card when prompted and follow the on-screen steps. The printer will automatically run a cleaning cycle.

03What happens if I skip cleaning?

Skipping cleaning can lead to poor print quality, ribbon jams, and even damage to the printhead over time. It’s a small step that makes a big difference—especially if you’re printing cards daily or in batches.

(732) 987-5300 support@bodno.com Live Chat Book Free 1-Hour Onboarding

Register Your Printer

FAQ

Install the Printer Driver

Download and install the correct driver for your printer

FAQ

Install and Activate Bodno Software

Install Bodno software, then enter the activation code below. We've also emailed it to you