Bodno ID Card Software Support

Q: What should I send support so they can help fast?

Your order number or license keyWindows or Mac, and which versionA screenshot of the errorA Bodno.log file, if the software is freezing or closing

Download the latest version, activate your license, and fix common problems on Windows and Mac.

Download 1.7.139 Buy or Renew License Activate Fixes & How-To Common Questions

Need a hand right now?

(732) 987-5300Mon–Fri, 9am–7pm ET support@bodno.comA screenshot of the error helps Remote supportA technician connects to your computer

Bodno ID Card Software box and the software on a desktop computer

Download Bodno ID Card Software

Version 1.7.139 · Windows & Mac

Design and print your ID cards. Activate it with the code we emailed you, which arrives within 15 minutes of purchase.

Download for Windows Download for Mac

Buy another license, renew, or upgrade

New codes and renewals arrive by email within 15 minutes. Not sure when yours expires? Check your license status.

Buy Another License Renew My License Upgrade Edition

Get set up

Install, Activate, Print

New computer or first time? Do it in this order.

Install the softwareRun the Windows or Mac installer from the download above.
Activate your licenseOpen Bodno, go to the Bodno License tab, paste the code from your email and click Activate.
Connect your printerInstall the driver from your printer's page, then print a test card.

Video guides

Bodno on YouTube

Create an ID card, start to finish

Download and install Bodno Software on a Mac

Create an internal database

Print from an Excel or CSV file

Create QR codes

Create 1D and 2D barcodes

Change a card from landscape to portrait

Start a remote support session on a Mac

Help articles

Software Fixes & How-To

Print errors, licenses, databases and fonts. Most fixes take a few minutes.

How to Move Bodno ID Card Software to a New Computer (Windows & Mac)Bodno Software in Demo Mode or Printing a Watermark? Every Cause and Fix Bought on Amazon? How to Get Your Bodno Software Activation Code Bodno ID Card Software on a Mac: Printers, Drivers and Install Warnings Took Over an ID Card Printer From Someone Who Left? How to Get the Software License How to Fix the "Invalid Print Job" Error in Bodno Software Bodno Software Keeps on Freezing and Not Working How To Troubleshoot Printing Issues How To Unblock a Blocked Printer Getting Malformed Print Job Error with Bodno Software Using a Fargo Printer?Bodno Software: Transitioning from USB Dongles to Activation Codes Bodno Software Stuck in Demo Mode on a Company Network? Firewall Settings for Your IT Team How To Give Printer's Permissions on The System How To Remove Printer Drivers on Windows How To Create A Bodno.log File How To Connect To An Excel DB How To Connect To A SQL Server DB How To Use The Bodno Document Internal Database How to Manage Fonts in Bodno Software Document Password Protection How To Print From The Command Line and *.bat File Creation Auto-Print Commands and *.bat File Creation Where Can I Find the Bodno Software Manual?

Guides

Manuals & Remote Support

Bodno Software Manual (PDF)

Installation, designing cards, databases, encoding and troubleshooting.

User Manual Compare Editions

Remote support

Download this while you're on the phone with us, and a technician can see your screen and fix it with you.

Windows Mac

Common questions

Bodno Software FAQ

Where do I download the latest version?

Use the download buttons at the top of this page. The latest version is 1.7.139, for Windows and Mac.

How do I update to the newest version?

Download the latest version from this page and run the installer. Not sure which version you have? Call us and we will check it with you.

Where is my activation code?

We email it within 15 minutes of purchase, so check your spam folder too. You can also check your license status. Still can't find it? Call or email us with your order number.

How do I enter my activation code?

Open Bodno, go to the Bodno License tab, paste the code from your email and click Activate.

Can I move my license to a new computer?

Yes, with the same code. On the old computer go to BOD › Bodno License › Activation Code and click Deactivate. Then install the software on the new computer from this page and activate the same code. Old computer dead or wiped? Email us the code and we will release it for you.

My USB license says expired or suspended. What now?

USB licenses were 5-year licenses and are no longer sold. Existing ones keep working until their expiration date. To keep printing, switch to an activation code. More about the switch

What license options are there?

A monthly subscription you can cancel anytime, a yearly subscription that renews automatically, a one-time code that covers 3 years, or a lifetime license you never renew. See the options

Can I print cards from an Excel file or database?

Yes. Bodno can connect to an Excel file or a SQL Server database. Step by step: Excel or SQL Server. If the option is missing, your edition may need an upgrade.

What should I send support so they can help fast?

Your order number or license key
Windows or Mac, and which version
A screenshot of the error
A Bodno.log file, if the software is freezing or closing

Still stuck?

Talk to a Bodno Technician

Real people who set up these printers every day. Tell us what you see and we'll walk you through it on your Bodno software.

Call, email or share your screen

Pick whichever is easiest. Phone is fastest.

(732) 987-5300Mon–Fri, 9am–7pm ET support@bodno.comSend photos of the card or error and your printer model

Remote supportLet a technician connect to your computer while you're on the phoneWindows Mac

Send us your question

Include your printer model, and a photo of the card or error message if you can.