Bodno A10From $995
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CR80 30 mil PVC cardsFrom $3.99
Adhesive-backed PVC cardsFrom $9.99
Proximity cards (NoMativ)From $369.00
NTAG NFC cards, 100 packFrom $59.00
Buy the softwareDesign and print ID cards on PC and Mac
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Most printer setups that stall are not printer problems. The computer cannot install the driver: the account has no administrator rights, the computer is one the driver cannot run on, or a work network blocks the license check. Check these before your printer arrives and setup takes minutes, not a second call.
You need a Windows PC with an Intel or AMD processor, or a Mac, signed in with an administrator account, connected to the internet. On a work or school computer, send the IT checklist below to your IT team before you start.
Will my computer work?
| Computer | Works? |
|---|---|
| Windows 10 or 11, Intel or AMD processor | Yes. |
| Mac | Yes, with a Mac-compatible printer. Some printer drivers come in separate versions for Intel Macs and Apple-chip Macs. See Bodno on a Mac. |
| Windows in S mode | Not until you switch out of S mode. Windows in S mode cannot install printer drivers. Open Settings › Activation and choose Switch out of S mode. It is free, but you cannot switch back. On a school or work computer, ask your IT team. |
| Windows with a Snapdragon or other ARM processor | No. In our support cases, card printer drivers do not install on these. To check, open Settings › System › About: if System type says "ARM-based processor", use a different computer. |
| Chromebook | No. Chromebooks only print to printers that work without a driver, and card printers need one. |
| iPad, tablet or phone | No. The printer driver and Bodno ID Card Software install on Windows or Mac. |
Administrator rights: the #1 setup blocker
Installing the printer driver and Bodno ID Card Software needs an administrator account. Without one, Windows asks for a password you do not have, or the driver install fails with error 2502.
The fix: sign in with an administrator account just to install (your IT team can do this part), then switch back. The printer works normally from a regular account afterward.
Check your account:
- Windows: open Settings › Accounts › Your info. It says Administrator under your name if you have the rights.
- Mac: open System Settings › Users & Groups. Your account says Admin.
Send this to your IT team
Copy this list into an email to IT. Everything on it is needed on the computer that will print the cards.
Install the printer driver from the printer's support page, then Bodno ID Card Software. Both need administrator rights.
Bodno checks its license online at least once a week. Firewalls and web filters can block it, and then cards print with a watermark. Allow the addresses in the firewall settings.
Use the USB cable that came with the printer, plugged directly into the computer. Skip hubs, docks and adapters.
Our technicians help you set up over a remote session. If your company blocks remote-support tools, book the session for a time IT can join.
Before your printer arrives
- Keep your order number. You need it to register the printer. Bought on Amazon? It looks like 114-1234567-1234567 and is in Your Orders on Amazon or on the packing slip. If someone else placed the order, ask them for it now. More: finding your order number.
- Pick the computer and check it against the table above.
- Book a free 1-hour setup session with a technician: pick a time. On a work computer, invite your IT person.
- When the printer arrives, start at Register your printer.
Most setups that stop halfway are waiting on an administrator password. Sending IT the checklist a day early is the fastest way to get printing.
Send these with your first message
With these we can usually get you printing on the first call.
- Your order number (Amazon or bodno.com)
- Printer model
- Windows or Mac, and whether it is a work or school computer
- Whether you have an administrator account
Written by Bodno Tech Support from real support cases. Updated October 20, 2026.
Download it, activate it, or add another license. Activation codes arrive by email in 15 minutes.
