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Used by 75,000+ businesses
Lifetime expert support included
Over 50 million cards printed
Byron not only showed excellent customer service but resolved my issues with getting my printer setup after struggling with it for hours. Wish I would've called sooner!
Byron resolved my technical issue very swiftly and efficiently. Very impressive!
Byron was super helpful setting up the printer for me. It works perfectly!
I contacted Joseph this morning after a night of worries about an issue I was having with my ID card printer. In my panic, he was cool and knew exactly what to do. In my business, I have contacted many techs supports over my many years, but none were a professional and confident. Others tried to upsell me, but Joseph was 100% focused on supporting me and their product
I was having an issue with printing a card on the Bodno softeware using an IDP Smart 51 printer. Bryon was very patient as he attempted measures to fix the issue. He was finally able to find a solution to the problem.
He was very helpful and answered all my questions that I had
Hi I ordered Magicard 300 but I got Magicard 400. I need to return this 400 and get the right machine I ordered ASAP
he helped me with the printer and getting up and running again.
I wasnt able to access the saved cards or anything.
very quick and clear comunication
Angelo was awesome! He was very helpful and did a screen share and took over controls to do all the steps for me to make sure everything was working well and it was after his help! Thank you very much! Great service, great printer and just a great company all around!
Thank You!
Shane
Great experience on setup. Byron was very helpful and went through all the steps to help us get going with this new printer.
Jude did an amazing job of helping install drivers and get my printer going. He was very quick and knowledgeable.
Good support Service, but should have done automatic printer driver updates, have to go through this every week, thats why its not 5 star
Felix is really good customer support, he helped me to adjust color and making result come out better. thannks you verymuch !
Excellent Customer Service. Felix was very patient and knowledgably.
The reviews indicate high customer satisfaction with Bodno's products, especially the ID card printers and software. Customers commend the professional and knowledgeable technical support, with agents like Byron, Angelo, Felix, and Jude receiving praise for th... The reviews indicate high customer satisfaction with Bodno's products, especially the ID card printers and software. Customers commend the professional and knowledgeable technical support, with agents like Byron, Angelo, Felix, and Jude receiving praise for their patience, clear communication, and effectiveness in resolving issues.
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