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If our support team asks for a log file, this is how to make one. The log records what Bodno ID Card Software is doing, so we can see exactly where a problem happens.
Step 1: Close Bodno
Make sure the software is fully closed before you start.
Step 2: Create an empty file named Bodno.log
Go to your Documents folder (on Windows, usually C:\Users\YourName\Documents) and create a new file named exactly Bodno.log.


Tip: Windows sometimes hides file extensions, which can turn the name into Bodno.log.txt without you noticing. In File Explorer, open View and turn on File name extensions to check.
Step 3: Reproduce the problem
Open Bodno and do whatever causes the issue. The software writes to the log as you go.
Step 4: Email us the log
Send Bodno.log to support@bodno.com with a short description of the problem.
Step 5: Delete the log file
Once you've sent it, delete Bodno.log. Leaving it in place all the time can slow the software down.
Log file is empty?
Check that the file is in your Documents folder and that the name is exactly Bodno.log. Still stuck? Call us at (732) 987-5300, option 3.
Download it, activate it, or add another license. Activation codes arrive by email in 15 minutes.

Bodno A10From $995
Bodno A20From $1,595
Bodno A30From $1,995
Bodno A40 ProFrom $2,995
vs.



CR80 30 mil PVC cardsFrom $3.99
Adhesive-backed PVC cardsFrom $9.99
Proximity cards (NoMativ)From $14.99
NTAG NFC cards, 100 packFrom $59.00
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