How To Create A Bodno.log File

Bodno software·Updated Oct 6, 2026·1 min read

How To Create A Bodno.log File

If our support team asks for a log file, this is how to make one. The log records what Bodno ID Card Software is doing, so we can see exactly where a problem happens.

Step 1: Close Bodno

Make sure the software is fully closed before you start.

Step 2: Create an empty file named Bodno.log

Go to your Documents folder (on Windows, usually C:\Users\YourName\Documents) and create a new file named exactly Bodno.log.

Creating a new file in the Documents folder

Bodno.log file in the Documents folder

Tip: Windows sometimes hides file extensions, which can turn the name into Bodno.log.txt without you noticing. In File Explorer, open View and turn on File name extensions to check.

Step 3: Reproduce the problem

Open Bodno and do whatever causes the issue. The software writes to the log as you go.

Step 4: Email us the log

Send Bodno.log to support@bodno.com with a short description of the problem.

Step 5: Delete the log file

Once you've sent it, delete Bodno.log. Leaving it in place all the time can slow the software down.

Log file is empty?

Check that the file is in your Documents folder and that the name is exactly Bodno.log. Still stuck? Call us at (732) 987-5300, option 3.

Bodno ID Card Software

Download it, activate it, or add another license. Activation codes arrive by email in 15 minutes.

support@bodno.com·(732) 987-5300
Monday to Friday, 9 AM to 7 PM ET