Monday to Friday · 9am to 7pm ET

Contact BodnoReal people, ready to help.

Questions about a printer, an order or your software? Call, chat or send us a message. We reply within one business day.

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Monday to Friday, 9am to 7pm ET

Call or chat during business hours. Messages and emails get a reply within one business day.

Reach the right team

Who can help you?

Same phone number for everyone. Email or chat goes straight to the right team.

Before you buy

Sales

Choosing a printer, bulk and school pricing, quotes, purchase orders and software licenses.

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About an order

Customer service

Order status, tracking, returns, software licenses and coverage questions.

Track my order Return policy
Printer or software help

Tech support

Setting up a printer, error messages, drivers, ribbons and Bodno ID Card Software.

Drivers and setup guides Book a 1-hour onboarding
Billing and accounting: invoices, payments and refunds billing@bodno.com

Send us a message

Pick a reason and it goes to the right team. We reply within one business day.

Quick answers

What people ask us most

How do I order tax-free?
Email your tax-exemption certificate to Tax@bodno.com once, before your first order. After that, your account checks out without sales tax automatically. See the step-by-step guide.
Can I pay with a purchase order?
Yes. Email your PO to sales@bodno.com and we'll process the order for you. If you're tax-exempt, attach your exemption form to the same email. More about purchase orders.
Which payment methods do you accept?
Credit card (Visa, Mastercard, American Express and Discover), PayPal, purchase orders and Net 30 terms. See payment options.
When will my order ship?
Orders placed by 1 PM ET ship the same business day, and standard shipping arrives in 1 to 3 business days. Shipping is free on orders of $100 or more. Track your order.
I lost my software activation code. What do I do?
Use Find my activation code to look it up. To keep your software active, renew your license; renewals arrive within 15 minutes.