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Three tools, about ten minutes. Run the cleaning card through the card path, wipe the printhead with the swab, and replace the cleaning roller when it stops picking up dust. Do it at every ribbon change and your cards stay sharp.
Ribbon out. Cleaning card through the card path first (Tool → Cleaning Tool), swab along the printhead edge second, then look at the cleaning roller and swap it if it has gone grey.
Watch: clean a Seaory S25, S26 or S28
This video covers the S25, S26 and S28: cleaning roller, printhead, then cleaning card. R330/R660 owners should follow the separate R-series instructions and use the R-series supplies below.
Before you start
- Take the ribbon out. S25 / S26 / S28: lift the ribbon cartridge out. R330 / R660: remove the ribbon and the retransfer film. Set them somewhere clean.
- Fresh cleaning card, fresh swab. Both are single-use, and both are in the Seaory cleaning kit. The cloth can be reused.
- Power off and let the printhead cool before manual cleaning. Turn the printer on only when you are ready to run the cleaning-card cycle.
- Never touch the printhead edge with fingers, metal or a dry cloth. The swab in the kit is the only thing that should touch it.
Part 1 — Run the cleaning card through the card path
The cleaning card is a sticky card. It collects the dust and card debris that build up on the feed rollers, which is what prevents the little white dots and specks you sometimes see on a print.
The printer will report that the ribbon is missing. That is expected during cleaning.
The card is adhesive underneath. Hold it by the edges once the liner is off.
S25: use the manual card slot when the Cleaning Tool prompts you; the S25 has no input hopper. S26 / S28: remove the blank-card stack and weight plate, then load the cleaning card as shown. R330 / R660: empty the input hopper and follow the R-series cleaning prompt.
From a computer, open the printer driver and click Cleaning Tool. The driver asks you to confirm the ribbon is out and the cleaning card is in, then pulls the card through the card path and ejects it.
S25 / S26 / S28 printer controls: jump to the cleaning-card walkthrough for your model: S25 at 0:58, S26 at 1:50, or S28 at 2:26. Follow the button sequence and cleaning-card prompt shown for your printer.
R330 / R660 printer screen: use Menu → Printer Setting → Clean Tool. This is the separate R-series menu procedure.
System Settings → Printers & Scanners → your Seaory printer → Utility → Open Printer Utility → Clean. Same prompt, same cycle.
A used cleaning card has the dirt on it. Never run it twice. Finish the manual cleaning below before reinstalling the ribbon and loading blank cards.
Part 2 — Wipe the printhead with the cleaning swab
The printhead is the thin ceramic strip that heats the ribbon. A speck of dust stuck to it prints as a thin line down every card. The swab lifts it off without scratching.
S25 / S26 / S28: lift the printhead arm; the edge faces down toward the card path. R330 / R660: open the top cover and look for the same thin strip above the film path.
Two or three passes with the swab is enough. Do not scrub back and forth and do not press.
Use the same swab or the cloth on any roller you can reach. Wait at least a minute before the ribbon goes back in.
Part 3 — Check the cleaning roller and replace it when it stops working
The tacky cleaning roller lifts dust off cards before they reach the printhead. Replace it when it looks grey or no longer picks up dust. S25 / S26 / S28: use the 16100 S-series roller. R330 / R660: use the roller in the CC002 R-series kit.
Hold it by the ends. The tacky surface should not touch anything before it is installed.
How often
| Step | When |
|---|---|
| Cleaning card | Every ribbon change. Sooner if you see dots or specks on prints. |
| Printhead swab | Every ribbon change. Immediately if a thin line appears down the card. |
| Cleaning roller | Check it at every cleaning. Replace when grey or no longer tacky. |
Card printers in warehouses, schools and reception desks pick up more dust. Keep the input hopper closed on models that have one, store blank cards in their box until needed, and clean at every ribbon change.
Supplies for this job
Bodno Tech Support will finish it with you
Send a photo or a 20-second phone video and we can usually tell you the next step the same day. If your printer is covered by TotalCare, mention your order number and we will arrange the rest.
Call (732) 987-5300Email supportOpen a support requestGuide prepared with Seaory after-sales engineering. Updated October 21, 2026. Applies to Seaory S25, S26, S28, R330, R660 sold by Bodno.
Pick your printer and we show the ribbons, cards and cleaning kits made for it.
