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We just got the S26 printer to print badges for our employees. We had everything hooked up and ready to go, but when we tried to print, it wasn’t working.
I spoke with Angelo, and he explained everything and offered to help. I had overlooked the driver installation, so Angelo updated the printer driver and firmware for us. He made the whole process easy and got us up and running.
The printed card looks beautiful, and I really appreciate Angelo’s help and great customer service!
We purchased a Magicard D printer back in 2024 for printing our staff ID badges, and I recently needed to find the correct driver to get it working again. I’m the person who handles support for our company, so I reached out to Bodno for help.
I spoke with Angelo, and he was a huge help. He searched through his system to find the information and driver we needed, then walked me through everything from registering the printer to getting the software and printer set up.
He stayed with me through the whole process until we had the printer up and running. The printed card looks just like the picture and came out beautiful. I really appreciate the time and effort he put into helping me. Great support from Angelo!
Magicard Pronto
quality of the printer-Great
card quality- Great
support- Great
Works great! I had some help from the service desk getting everything set up, and Maricel was great and very helpful throughout the process. The printer works well, and I’m happy with the overall print and card quality.
Printer quality: Excellent
Card quality: Excellent
Jude had been so helpful. We are new to this printer, and he was able to solve the issue in 10 minutes professionally.
Amazing Service! I don't usually write reviews because I don't have time, but I had to give this 5 stars! First, this ribbon that I was ordering was discontinued everywhere. I found it on Bodno. The website was very user friendly and I completed my transaction in less than 5 mintues. Also, it arrived to me in one day and I paid for 2-day shipping, which speaks volumes about how quickly Bodno processed my order, and my item arrived in great shape. I have definitely found a new go to supplier! Thank you Bodno!
We needed to get a license and set everything up on our computer for our company badges, so I called Bodno and spoke with Angelo. I provided him with all the details he needed, and he remotely accessed our PC to install the driver and app. Everything was set up quickly, and the printer worked perfectly. The cards look amazing! Angelo was very helpful and made the whole setup process easy.
Magicard 300 Printer
I called in for technical support. In less than 10 minutes Maricel was able to help via remote support.
Needed to connect our Bodno license to remove the watermark. Once connected all our saved templates were in the system and cards printed with clear and sharp.
Thanks Maricel for all your help!
Received the ribbon very prompt and was exactly what I needed. Had no problems ordering nor receiving it. The process was a great experience and will continue to order in the near future.
Chris was very helpful. It took him no time to discover what the issue was and fixed it.
Thank you!!
Magicard Pronto
printer quality- /excellant
support- she was amazing
We recently installed our Magicard Pronto printer and completed the verification process, but the printer was not responding when we tried to print employee badges. We contacted Bodno Support and spoke with Angelo for assistance.
Angelo remotely connected to our computer, diagnosed the issue, and installed the correct printer driver. He made sure the printer was configured properly and tested everything to ensure it was working as expected.
After the setup was completed, the printer worked perfectly and the printed cards looked great.
Excellent job!
Byron was great. I had no idea what to do and he helped me with everything.
We have had this printer for quite some time, but we were unable to print ID cards using the USB connection. Since we use it to print resident badges, we needed to get it working as soon as possible. Angelo assisted us throughout the troubleshooting process and was able to help resolve the issue. The printer is now working properly, and the printed cards look great.
Thank you for the excellent support!!!
Specializes in ID card printers and software with exceptional technical support. Customers praise quick response times, knowledgeable staff (especially Byron, Maricel, Chris, Angelo, and Jude), and remote troubleshooting capabilities. High print quality, relia... Specializes in ID card printers and software with exceptional technical support. Customers praise quick response times, knowledgeable staff (especially Byron, Maricel, Chris, Angelo, and Jude), and remote troubleshooting capabilities. High print quality, reliable products, and outstanding customer service consistently highlighted.
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Perfect for beginners in ID card printing. It’s easy to use and includes all the essential tools to create professional-looking cards quickly.
Popular choice for those seeking a more streamlined and efficient card printing process
Powerful choice for those who require advanced customization options and expanded printing capabilities
Offers total control and customization for your ID card printing needs.
Offers advanced features for large teams and high-level ID card printing needs.
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