Angelo was so much help with an issue that was easily fixed by him. We had this issue ongoing for last few months.
Been working with Bodno/Matica for over two weeks on an issue with a NEW printer and Ribbon. The printer is not printing solid lines on Bodno cards and when Bodno tried to assist it resulted in a broken and wasted Ribbon. The Ribbon was supposed to last for 250 cards and made it maybe 80 cards with now most my company left without badges as we work to resolve the issue.
Byron did a remarkabe job getting my problem solved with the equipment and program, he was very promt and professional.
Great customer service and I loved that he consistently followed up with me.