Byron is always helpful and lets me keep asking questions until I'm confident the problem is resolved.
Flex provided outstanding support from the beginning until I was able to print the call. He went above and beyond in coordinating with my IT team and remained on the call until we achieved successful printing. His thorough checks ensured that I fully understood each step of the process. He offered valuable guidance on the best solutions for our company, iNRCORE, including the effective use of the latch reader and its configuration. The quality of their card printing is exceptional, allowing for printing on both sides without the need to flip the access card. Furthermore, their tutorials on using the Magicard from Bodno are extremely user-friendly, making the process straightforward.
Byron was great, knew exactly what needed to be adjusted, showed me and explained the changes so i could pass on the information to other users having the same issue. Was quick and precise!
Jude was very helpful with getting my printer installed and working again. He also taught me how to clean the machine and took away the water mark! Very helpful indeed
