Customer Story · Healthcare

How Swan Hospice Streamlined ID Management for Staff with Matica MC320 and Bodno Bronze Software

As their services expanded, security, efficiency, and professionalism became crucial for managing staff ID verification across multiple patient visits and facilities. To meet these growing needs, Swan Hospice partnered with Bodno to implement a seamless, reliable ID card printing solution.

Same daybadges for new hires
In-houseno outside print vendor
No ITneeded to print badges

The Challenge

With a large team of nurses, CNAs, chaplains, and aides providing home visits and working across different facilities, proper identification was critical for patient trust, security, and operational efficiency. However, their previous ID printing process presented key challenges:

1

High Staff Turnover & Continuous New Hires

Hospice care requires a dedicated, rotating team. With new nurses and aides constantly joining, Swan Hospice needed a way to print high-quality ID badges instantly without delays.

2

Security & Professional Identification

Since hospice staff enter patients’ homes and work in partner facilities, clear, professional ID badges were essential to ensure trust and credibility among families.

3

Professional Image & Branding

ID cards needed to reflect Swan Hospice’s reputation for high-quality, compassionate care, with clear photos and polished designs.

4

User-Friendly System for Administrators

The ID card system had to be easy to use, allowing HR and admin staff to print new badges without complex training or IT assistance.

The Solution — Matica MC320

The Solution — Matica MC320

Swan Hospice partnered with Bodno to implement the Matica MC320 Single-Sided Printer with Bodno Bronze Edition software—a cost-effective, high-resolution ID printing solution tailored to their needs.

  • High resolution. 300 dpi printing for clear staff photos and professional-looking badges.
  • Reliable single-sided printing. Fast output, so new badges are never held up.
  • Compact and easy to use. Admin teams print badges in-house without IT support.
  • Ready-made templates. Staff design and print badges quickly.
  • Drag-and-drop design. Non-technical users create polished cards.
  • Affordable. A cost-effective setup without giving up quality.
See the Matica MC320

Results Before and After the Matica MC320 Implementation

Before Bodno

  • Multi-day wait while third-party vendor printed IDs
  • Delays for new nurses & aides; high turnover strained HR
  • Inconsistent IDs made home-visit verification harder
  • Ongoing vendor fees for every badge

With Bodno

  • Instant, in-house printing with Matica MC320
  • New hires receive badges immediately - smooth onboarding
  • Drag-and-drop Bodno Bronze software; no training needed
  • Cost-effective, durable cards; reduced long-term spend

In Their Words

The badges look fantastic—clear photos, sturdy cards, and the process is effortless. It’s been a game-changer for our constantly growing team.
Miriam Wilhelm, Swan Hospice

By partnering with Bodno and deploying the Matica MC320 plus Bodno Bronze software, Swan Hospice now equips every caregiver with a professional ID badge on day one. Faster onboarding, stronger security, and a polished brand image allow staff to focus on delivering dignified, compassionate end-of-life care.