How Swan Hospice Streamlined ID Management for Staff with Matica MC320 and Bodno Bronze Software
Swan Hospice is more than just a healthcare provider—it is a compassionate lifeline for patients and families facing end-of-life care. Based on a foundation of dignity, respect, and personalized support, their team ensures that every patient receives comfort and quality care in their final days. Their reputation for exceptional nursing staff, responsive care teams, and dedicated chaplains has made them a trusted name in hospice services.
From gently guiding families through the passing of a loved one to ensuring nurses and CNAs provide personalized care, Swan Hospice’s mission revolves around bringing peace, professionalism, and warmth to every patient’s journey.


Swan Hospice Healthcare

As their services expanded, security, efficiency, and professionalism became crucial for managing staff ID verification across multiple patient visits and facilities. To meet these growing needs, Swan Hospice partnered with Bodno to implement a seamless, reliable ID card printing solution.
The Challenge
With a large team of nurses, CNAs, chaplains, and aides providing home visits and working across different facilities, proper identification was critical for patient trust, security, and operational efficiency. However, their previous ID printing process presented key challenges:

Hospice care requires a dedicated, rotating team. With new nurses and aides constantly joining, Swan Hospice needed a way to print high-quality ID badges instantly without delays.

Since hospice staff enter patients’ homes and work in partner facilities, clear, professional ID badges were essential to ensure trust and credibility among families.

ID cards needed to reflect Swan Hospice’s reputation for high-quality, compassionate care, with clear photos and polished designs.

The ID card system had to be easy to use, allowing HR and admin staff to print new badges without complex training or IT assistance.
The Solution — Matica MC320
Swan Hospice partnered with Bodno to implement the Matica MC320 Single-Sided Printer with Bodno Bronze Edition software—a cost-effective, high-resolution ID printing solution tailored to their needs.

High-resolution 300 dpi printing, ensuring clear staff photos and professional-looking ID badges.
Reliable, single-sided printing with fast output, eliminating delays in badge issuance.
Compact, user-friendly design, making it simple for admin teams to print badges in-house without IT support.

Pre-made templates, allowing staff to design and print badges quickly.
Drag-and-drop features, making it easy for non-technical users to create high-quality cards.
Affordable pricing, ensuring a cost-effective solution without compromising on quality.
What Changed After Switching to Bodno
Here’s how the right printer and support system transformed campus ID management — instantly.
With the Matica MC320 and Bodno Bronze software, new staff receive their ID badges immediately, ensuring a smooth onboarding process so they can start providing care without delays.
Patients and families feel more secure knowing that all Swan Hospice staff wear clear, professional ID badges that verify their credentials. This has helped enhance trust when nurses and aides enter homes and facilities.
Badges printed with the Matica MC320 reflect Swan Hospice’s dedication to excellence. The clear images, consistent branding, and polished designs reinforce their commitment to professional, compassionate care.
Bodno Bronze software’s intuitive design allows administrators to create and print ID badges without IT support, saving time and effort.
By printing ID cards in-house, Swan Hospice has cut costs and eliminated delays associated with third-party printing services. The Matica MC320’s durable design also reduces maintenance costs over time.
What the Olinda Team Is Saying


Facility Administrator
"Having an efficient ID system means we never have to wait. Staff can start immediately, knowing they have proper identification."

Patient’s Family Member
"Swan Hospice’s team was amazing. Every nurse and aide was professional, kind, and easy to identify. They made a difficult time much easier."

Miriam Wilhelm,
Swan Hospice
"The badges look fantastic. The photos are clear, the cards are sturdy, and it’s so easy to print exactly what we need."

Person
Online Reviews
"I was able to jump in and start using the ID Card Printer right away. It’s so user-friendly, even for someone non-technical, like me."

Brooke Bloome
Online Reviews
I highly recommend Swan Hospice. The staff is exceptional, very attentive, and truly care about each patient and family. Their professionalism stands out.
Results Before and After the Matica MC320 Implementation


Before Bodno
- Multi-day wait while third-party vendor printed IDs
- Delays for new nurses & aides; high turnover strained HR
- Inconsistent IDs made home-visit verification harder
- Ongoing vendor fees for every badge


With Bodno
- Instant, in-house printing with Matica MC320
- New hires receive badges immediately - smooth onboarding
- Drag-and-drop Bodno Bronze software; no training needed
- Cost-effective, durable cards; reduced long-term spend
The Impact of Bodno: Compassionate Care with Secure ID

Miriam Wilhelm,
Swan Hospice
“The badges look fantastic—clear photos, sturdy cards, and the process is effortless. It’s been a game-changer for our constantly growing team.”
By partnering with Bodno and deploying the Matica MC320 plus Bodno Bronze software, Swan Hospice now equips every caregiver with a professional ID badge on day one. Faster onboarding, stronger security, and a polished brand image allow staff to focus on delivering dignified, compassionate end-of-life care.
- Security First
- Fast Printing
- Quality Cards