Ray was very courteous, professional, helpful and extremely patient with assisting me to get the Voter ID card printers (2) (Magicard D) back working.
He took the time out to reload drivers and allowed me the time to ensure the printers were working properly.
His knowledge and expertise helped to minimize the office downtime.
Jude was an amazing help. Not to mention we were disconnected and he called me right back. He made my support issue so easy and fast. Widh all support was as good as him.
I was having enormous amounts of difficulty getting my Margicard 300 Duo properly configured and set up, Jude efficiently and kindly assisted my efforts and got my printer back on track and I was able to continue working with a downtime of just minutes. 10/10 product and service. Jude is a legend.
Jude was a breath of fresh air. I run into problems rather frequently with my Bodno printer. Jude was by far the most patient and helpful person I've encountered when being helped. He made sure that I was able to do what I needed to before we ended our call. I really appreciate the time and patience he put on display for me. Thank you Jude!
Jude. I was very impressed by the help from this support tech. Very good and explained things in a good way. Thanks for your help Jude. Appreciated!!