
Printer Support › Zebra ZXP Series 7
Zebra ZXP Series 7 Support
Drivers, firmware, manuals and step-by-step fixes, plus the ribbons and cards that fit this printer.
Zebra ZXP Series 7 Drivers, Firmware & Manuals
Setting up a new computer? Do it in this order.
- Install the printer driverThen connect the printer to your computer and turn it on.
- Install Bodno ID Card SoftwareActivate it with the code from your email.
- Print a test cardConfirms the printer, ribbon and driver all work.
Bodno ID Card Software
Design and print your cards. Already installed? Activation & license help
Latest version 1.7.139 · Windows (including 11) & MacGuides & manuals (PDF)
Unboxing, loading the ribbon and cards, cleaning and settings.
Zebra ZXP Series 7 Fixes & How-To
Find your error code, or pick the topic below. Most problems are sorted in a few minutes.
Works on any ID card printer
Ribbons & Cards for the Zebra ZXP Series 7
The ribbons, cards and cleaning kits made for this printer. Free shipping over $100.
Have an older printer in the office?
Trade in any brand, working or not, for up to $600 back on a new printer.
Zebra ZXP Series 7 FAQ
How do I download and install the Zebra ZXP Series 7 driver?
Use the Printer driver button above for Windows or Mac. Run the installer, then connect the printer by USB and turn it on. When the printer shows up in Printers & scanners, print a test card to confirm everything works.
On a Mac, if the installer will not open, go to System Settings › Privacy & Security and click Open Anyway. Company computers may need IT to allow it.
How do I update the Zebra ZXP Series 7 firmware?
Most printers rarely need it. Update only if our support team asks you to, or to fix a known issue. Download it from Firmware update above, keep the printer turned on and connected by USB, and follow the instructions that come with the download.
Do not turn off or unplug the printer while it updates. If you would rather not do it alone, call us and a technician will run it with you over remote support.
Which versions of Windows does the Zebra ZXP Series 7 work with?
All of them, including Windows 11. The Zebra ZXP Series 7 driver and Bodno ID Card Software both work on any version of Windows. Get them from the downloads above.
Does the Zebra ZXP Series 7 work on a Mac?
Yes. Download the Mac driver above. Bodno ID Card Software runs on Mac too.
How do I print a test card?
On the printer: Main Menu › Print Test Cards. Choose how many and single or dual-sided.
If the test card prints cleanly but your cards do not, the problem is in the software or the card design, not the printer.
Which ribbons and cards does the Zebra ZXP Series 7 use?
Ribbons made for the Zebra ZXP Series 7:
- Zebra 800077-740 Color Ribbon for ZXP Series 7 - YMCKO - 250 prints $95.00
- Zebra 800077-742 Color Ribbon for ZXP Series 7 - YMCKO - 750 prints $252.00
- Zebra 800077-701 Black Monochrome Ribbon for ZXP Series 7 - K - 2,500 prints $79.00
- Zebra 800077-749 Color Ribbon for ZXP Series 7 - YMCKOK - 750 prints $347.00
Cards: CR80 PVC cards, 10 to 50 mil (only 30 mil when laminating). Most badges are printed on 30 mil cards, like our Bodno CR80 30 mil PVC cards. Keep them in the box until you load them, because dust and fingerprints show up on the print.
Which cleaning kit does the Zebra ZXP Series 7 use, and how often should I clean it?
- Bodno Complete Cleaning Kit for Zebra ZXP Series 7 – Cleaning Cards (Zebra 105999-701 Compatible) $179.00
Run a cleaning card through the printer at every ribbon change, and right away if you see specks, dots or lines on your cards.
What do the error codes on the Zebra ZXP Series 7 screen mean?
- 4003, 7036 to 7039: card jam. Open the printer and clear the card path.
- 4014, 7001: card feed error. Re-seat the feeder cartridge, load cards, and make sure they aren’t stuck together and are 10 to 50 mil thick.
- 4015: no card was put in the manual feed slot within 30 seconds.
- 5001: out of ribbon. 5002, 5008: the ribbon doesn’t match the printer. 5007: reinstall the ribbon.
- 5003: ribbon jam. Reinstall it, or repair the break and reinstall.
- 7004: a card from the last job is stuck at the exit. Remove it.
- 7008, 7028: a cover is open. Close it.
- 7026: card jammed in the flipper. Clear the card path.
- 7034: reject bin full. Empty it, then Main Menu › Advanced Settings › Clear Reject Bin.
- 9001, 9002, 9004: magnetic stripe problem. Check the stripe orientation and the coercivity setting in the driver.
- 3001: printer is offline. Set it back online in Advanced Settings.
- 6009 to 6025, 7010, 7013: turn the printer off and on and retry.
- 8, 7029, 7033: contact us.
How do I set up the Zebra ZXP Series 7 on our network?
Press INFO on the printer’s control panel to see its IP address, subnet, gateway and whether DHCP is on. To set a fixed address, go to Main Menu › Network Settings, turn DHCP off, set the IP address, subnet mask and gateway, then Save Settings.
On each computer, run the Zebra driver installer and choose the Ethernet driver. The printer shows up if it is on the same subnet. If not, type its IP address.
How do I run a cleaning on the Zebra ZXP Series 7?
On the printer: Main Menu › Advanced Settings › Clean Printer, then choose Clean Card Path or Clean Feeder and follow the screen. You can also start it from the ZXP Toolbox on your computer, under Cleaning, where you can change how often the printer asks.
I have a new computer. What do I install?
Three things, in this order: the printer driver, Bodno ID Card Software, then a test card. Activate the software with the code from your purchase email. If activation does not go through, see Activation & license help or call us.
What should I send support so they can help fast?
- Your printer model and the serial number from the label on the printer
- A photo of the card or the error message
- Windows or Mac, and which version
- USB or Ethernet
- Your order number, so we can check your coverage, including TotalCare
Talk to a Bodno Technician
Real people who set up these printers every day. Tell us what you see and we'll walk you through it on your Zebra ZXP Series 7.
Call, email or share your screen
Pick whichever is easiest. Phone is fastest.
Send us your question
Include your printer model, and a photo of the card or error message if you can.

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