Bodno A30 Dual Sided ID Card Printer

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Zebra ZC350 ID card printer

Printer Support › Zebra ZC350

Zebra ZC350 Support

Drivers, firmware, manuals and step-by-step fixes, plus the ribbons and cards that fit this printer.

Downloads

Zebra ZC350 Drivers, Firmware & Manuals

Setting up a new computer? Do it in this order. Installing needs an administrator account on a Windows PC (Intel or AMD) or a Mac: what your computer needs.

  1. Install the printer driverThen connect the printer to your computer and turn it on.
  2. Install Bodno ID Card SoftwareActivate it with the code from your email.
  3. Print a test cardConfirms the printer, ribbon and driver all work.

Printer driver

Lets your computer talk to the Zebra ZC350. Install this first.

Bodno ID Card Software

Design and print your cards. Already installed? Activation & license help

Latest version 1.7.139 · Windows (including 11) & Mac

Firmware update

Only needed if support asks you to, or to fix a known issue.

Guides & manuals (PDF)

Unboxing, loading the ribbon and cards, cleaning and settings.

Help articles

Zebra ZC350 Fixes & How-To

Find your error code, or pick the topic below. Most problems are sorted in a few minutes.

Works on any ID card printer

Keep printing

Ribbons & Cards for the Zebra ZC350

The ribbons, cards and cleaning kits made for this printer. Free shipping on orders of $100 or more.

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Common questions

Zebra ZC350 FAQ

How do I download and install the Zebra ZC350 driver?

Use the Printer driver button above for Windows or Mac. Run the installer, then connect the printer by USB and turn it on. When the printer shows up in Printers & scanners, print a test card to confirm everything works.

On a Mac, if the installer will not open, go to System Settings › Privacy & Security and click Open Anyway. Company computers may need IT to allow it.

How do I update the Zebra ZC350 firmware?

Most printers rarely need it. Update only if our support team asks you to, or to fix a known issue. Download it from Firmware update above, keep the printer turned on and connected by USB, and follow the instructions that come with the download.

Do not turn off or unplug the printer while it updates. If you would rather not do it alone, call us and a technician will run it with you over remote support.

Which versions of Windows does the Zebra ZC350 work with?

All of them, including Windows 11. The Zebra ZC350 driver and Bodno ID Card Software both work on any version of Windows. Get them from the downloads above.

Does the Zebra ZC350 work on a Mac?

Yes. Download the Mac driver above. Bodno ID Card Software runs on Mac too.

How do I print a test card?

Most card printers print a test card from the driver: open Printers & scanners, select the printer and open Printing preferences. The User Manual above shows the exact steps for the Zebra ZC350. If you cannot find it, call us and we will walk you through it.

If the test card prints cleanly but your cards do not, the problem is in the software or the card design, not the printer.

Which ribbons and cards does the Zebra ZC350 use?
Which cleaning kit does the Zebra ZC350 use, and how often should I clean it?

The printer reminds you every 1,000 cards by default, and right away if you see specks, dots or lines on your cards.

What do the messages on the Zebra ZC350 screen mean?

The screen shows two kinds of messages. Warnings, like ribbon low or cleaning due, let the printer keep printing. Press the left button under the screen to watch a short animation of the fix. Errors, like a card jam or ribbon out, stop printing until you fix them.

The icons along the top show the Ethernet and Wi-Fi connection, including whether a network cable is detected and whether the printer has an IP address.

How do I clear a card jam on the Zebra ZC350?
  1. Open the printer and take out the ribbon cartridge.
  2. Turn the manual advance wheel toward the front of the printer until the card comes out.

Don’t use tools to pull a stuck card. That can damage the printer.

How do I connect the Zebra ZC350 to our network?

Plug in the network cable, and keep USB connected while you change settings. In Printing Preferences open Advanced › Connectivity. The Wired section shows whether the printer is connected and its IP address. To set a fixed address, turn DHCP off and enter the IP address, subnet and gateway from your IT team.

Then on each computer, run the Zebra driver installer, choose Modify › Install Ethernet printer drivers, and pick the printer from the list. If it isn’t listed, type its IP address.

Wi-Fi models: in the same Connectivity tab, open Wireless, turn the radio on, choose your network, enter the password and click Apply. Keep the printer near the access point and away from metal cabinets and microwaves.

How do I run a cleaning on the Zebra ZC350?

In Printing Preferences, open the Help & Support tab and click Clean under Cleaning. Take the ribbon and cards out when asked, then feed the cleaning card into the manual feed slot. The printer asks for a cleaning every 1,000 cards by default.

For stubborn marks, turn the printer off, wipe the printhead side to side with an alcohol swab, and let it dry two to three minutes before turning it back on.

My cards have spots, smears or muddy black text.
  • Spots or specks: replace the cleaning roller and run a cleaning.
  • Image shifted on the card: use the Print Position adjustment in the driver.
  • Dark colours smearing into light ones: lower the Preheat value under Color Optimization.
  • Black text looks muddy: it is printing with colour instead of the black panel. Adjust K Extraction in the driver, and keep black in your design at or below RGB 25, 25, 25.
  • Colour streaks from the card edge, or colours out of line: contact us.
I have a new computer. What do I install?

Three things, in this order: the printer driver, Bodno ID Card Software, then a test card. Activate the software with the code from your purchase email. If activation does not go through, see Activation & license help or call us.

What should I send support so they can help fast?
  • Your printer model and the serial number from the label on the printer
  • A photo of the card or the error message
  • Windows or Mac, and which version
  • USB or Ethernet
  • Your order number, so we can check your coverage, including TotalCare
Still stuck?

Talk to a Bodno Technician

Real people who set up these printers every day. Tell us what you see and we'll walk you through it on your Zebra ZC350.

Call, email or share your screen

Pick whichever is easiest. Phone is fastest.

(732) 987-5300Mon–Fri, 9am–7pm ET support@bodno.comSend photos of the card or error and your printer model
Remote supportLet a technician connect to your computer while you're on the phoneWindowsMac

Send us your question

Include your printer model, and a photo of the card or error message if you can.