Pointman

Byron is my new best friend!!! He help me solve a 3 day problem I had with the ribbon position and updated my firmare for me. I have a huge project due Monday and now I will be able to get it done because of his help. Thank You!!!

This was an upgrade for our organization and it is simple to use. We do have to purchase ribbon more frequently since we haven't one that has to capacity to print more than 100. After a few months we had to have the printer driver updated and was paired with Angelo who was very polite and communicated all the steps while he remoted into my computer. Customer service is amazing!

Support was fast and easy! Extremely helpful.

Angelo was very helpful today, he helped me solve an issue, was very patient and knowledgeable. Thank you Angelo!

Angelo did a great job helping me today he is a a very fast person at his job

Technical support was knowledgeable and helped get my printer back up and printing quickly.  

Angelo

I want to extend my heartfelt thanks for Bryon's exceptional support in resolving the issues with the Bodno printer and securing the activation code. Bryon's dedication and expertise were evident throughout the process, and Bryon's swift response ensured minimal disruption. Bryon's customer service report reflects your professionalism and commitment to finding a solution. It's a pleasure to work with someone who takes such pride in their role. Thank you again for going above and beyond to assist with this matter!

Felix was amazing to work with he took his time to assist me with my Pronto printer. I

Very Good Tech and very supportive

Byron was very helpful. Did a great job assisting me

Excellent customer service and prompt assistance to get printer working and set up ID file.

Nothing but positive experience working with Felix. Professional and very knowledgeable in dealing with the issues. Was able to diagnose and solve the issue and got me back printing cards again.

Thanks for your help Felix. You went in, solved the problem, and printed the card. We appreciate your service

Felix is always a joy to speak to, calms me and fixes my issues. I leave happy!

Great Customer Service and Knowledgeable person