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This is our first time using this software and I installed it on my computer and called Bodno for assistance on a quick tutorial on how to use the software and Felix answer in a quick and polite manner and also helped with to answer all the questions I had on how to use the program. I definitely recommend this purchase, we bought it thru amazon and they didn't seem to care where because their help was still the same even thought the item was not purchase thru them.
Joseph, was a big help with showing me how to add a picture to my badges. He also set me up with a template to where I can just open the template and create a new badge. He is very patient and explain everything as he walked me through each step. Great worker!!
felix WAS HELPFUL. GREAT SUPPORT
Felix was very patient dealing with the PC issues we had, the computer was an older windows 7 machine and he waited on the phone while it took its time to function. He also was kind enough to give me a walk-through on cleaning the Pronto card printer and successfully testing it with the Bodno softwate. Thanks again Felix! 5 starts from me.
- Judah Stoutenger
Computer Outlet North LLC
They are a great product, work very well, and my id's came out perfect.
Felix did a great job and was very patient with me. He walked me through what i needed to do in order to update my software. although it was an easy process, his knowledge of walking me through the process was simple. Kudos to Bodno for having Felix on your team!
Byron was very helpful! I was having trouble and he walked me through the set-up step by step. I am so amazed by the wonderful support team at Bodno--would highly recommend.
Angelo. what's very patience on help full on assistance us, especially he make sure we have everything we needed and went above and beyond our expectation. We are very great full he assistance us.
Felix is an amazing Information Technology Technician; he is very knowledgeable and he deserves a PROMOTION!!! Because he saved my operations Department!!!!!
Manny was able to restore my printer to the best settings and gave me a quicker route to making my ID cards for the future. Thank you!!!
Awesome response to ordering my ink. We ordered on a Thursday, received the following Monday.
I must say the support team is absolutely outstanding. I worked with both Felix and Jude today to assist me in getting my Evolis Primacy back up and running. These two absolutely provided me with the assistance I needed. They helped me understand the software better and how to navigate the system. I am no longer experiencing issues with the printer, the images on my IDs print clearly and they even reassured me I am properly inserting ribbon to avoid snapping. *my ribbon snapped recently* I genuinely appreciate the support team at Bodno, always willing to go the extra mile and ASSURE your issue has been sorted out before ending the call. I HAD to leave a review, thank you again!
Many thanks to Byron for helping me upgrade my version from Bronze to Silver!
Joseph, We just got this printer and have had several questions to get started. Joseph was super helpful to learn some of the tools and tricks for our specific needs. He was very patient, helpful and made the process easy and fun. If you need support from the team Joseph is your guy!