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he is above and beyond.
I contacted support for assistance with setting up my printer and software. Byron answered my call and efficiently guided us through the setup process. The technical support was extremely fast and knowledgeable—Byron clearly knows what he’s doing. I truly appreciate the excellent support provided. Thank you!
very helpful!
customer service is wonderful
Jude was fantastic. He fixed my issue in a timely manner and was very knowledgeable and kind.
Felix was Excellent in providing Technical Support
Jude was so helpful and patient with me. I was having a basic issue with the printer settings and Jude was wonderful to work with and he fixed the issue right away without making me feel like I didn't know anything.
Felix was really helpful with resetting my activation card and setting up my bodno printer.
Jude
Angelo was amazing!
Great help with setting up printer
Top of the line customer support. I was immediately connected with Jude who proceeded to troubleshoot and diagnose my technical issue. Jude is the consummate professional. If I ever have to call in again and allow a technician to remotely access my computer I hope it's Jude.
Byron was very helpful and fixed my issue very quickly.
Felix was great in helping assist me with tech trouble with our Magicard 300 - highly recommend. Appreciate it!
Very quick to identify the problem
What customers think about the store
The reviews indicate high customer satisfaction with Bodno's products, especially the ID card printers and software. Customers commend the professional and knowledgeable technical support, with agents like Byron, Angelo, Felix, and Jude receiving praise for th... The reviews indicate high customer satisfaction with Bodno's products, especially the ID card printers and software. Customers commend the professional and knowledgeable technical support, with agents like Byron, Angelo, Felix, and Jude receiving praise for their patience, clear communication, and effectiveness in resolving issues.
Read moreAI-generated from customer reviews.
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Bodno Bronze Edition:
Perfect for beginners in ID card printing. It’s easy to use and includes all the essential tools to create professional-looking cards quickly.
- Template card designs
- Windows & Mac compatibility
- 1D barcode printing
- Image editing
- Free software updates
- Card signatures
- Internal database storage for card reprinting
Bodno Silver Edition:
Popular choice for those seeking a more streamlined and efficient card printing process
- XLS, XLSX, CSV & TXT connection
- QR Codes
- Data Importing from Microsoft Excel
- Photo File Linking to Multiple Records
Bodno Gold Edition:
Powerful choice for those who require advanced customization options and expanded printing capabilities
- 2D Barcode printing capabilities
- Automatic Face Detection in Live Acquisition
- Automatic Face Cropping
- Image Acquisition through camera SDK
- Custom Features through Script
- MS Access and SQLite with Photo Field
- Ability to search query Records
- Photo and OLE Objects on Database Records
Bodno Platinum Edition:
Offers total control and customization for your ID card printing needs.
- Fingerprint Acquisition Scan
- Operations Logs and User Allowances with Audit Reporting
- Contact and contactless smartcard encoding (Windows-only)
- RFID encoding support (Windows-only)
- NFC encoding (Windows-only)
- Automatic print by DB update (Windows-only)
Bodno Diamond Edition:
Offers advanced features for large teams and high-level ID card printing needs.
- Web Print Server (Windows-only)
- Mifare CLASSIC & Ultralight (including NFC) (Windows-only)
- Net License up to 16 PCs belonging to the same scope and sub-net
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