Overall, I feel this is most adequate model/software (Silver Ed.) and Magicard Enduro 3E for my usage. (at least currently). I only have reservation about learning curve, perhaps it's only me, but some more comprehensive tutorials would be better. While tech support are always helpful, we might not to feel need to bother them as often with some of the details/nuances of function/processes in tutorial recordings. summarily, We are grateful and happy to have this service to produce the cards with efficency and quality. Thank you, James Muterspaugh