Testimonials
Byron was extremely helpful and made the support process very easy.
Byron was very helpful and knowledgeable about the product and what I needed. I wasn't sure what I had to do for a project and he was able to immediately show me what I needed. Thank you so much!
Very helpful and solved all my issues
Angelo was very professional and helpful in updating my software and providing additional information. I appreciate the attention and tech support provided by Angelo.
We had a great customer experience with Byron. He took his time to answer all the questions we had. Thank you Byron for your support and kidness.
Angelo is an absolute jewel with assisting with the setup and activation code for this first-time user of the Pronto Magicard printer. please keep him around
I called the customer service number to find out if I could order a different type of badge that would produce a higher resolution. Felix informed me that Bodno only offered one type of card but suggested that I provide him remote access so that he could check the settings. WAH-LAHHH! Correcting the settings solved my problem and save me time and money. THANK YOU!
I received an error message when printing. Felix was able to remotely access my computer, update print drivers, and had me working again in a matter of minutes. Very satisfied!
Gives supoort on our company's Bodno printer, very helpful
Magicard Pronto100 MD100YMCKO/2 Color Ribbon - YMCKO - 100 Prints
Angelo, is absolutely amazing...best customer service period!
I recently had the pleasure of interacting with the technical support team (Byron), and I must say, their service exceeded my expectations in every aspect. From the moment I reached out with my issue, Byron responsiveness was remarkable. Despite the complexity of my problem, Byron handled it with professionalism and expertise.
I called in and was connected to Angelo. He was able to assist me with my problem. He was a very pleasant person and I wish more people where as helpful as he was!
Angelo is the BEST! He was patient and kind throughout the process and most importantly was able to fix my problem. Amazing customer service.
Angelo
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