Testimonials
Perfect help assistant!
Great customer service. Very helpful
We have had our device over a year and for some strange reason we always had to reset our activation code if it wasn't in use after a week or so. I was told that our code was no longer exist and it was because we were trying to use the code onto another device but that wasn't case. We had been using the same device since we received the device. Come to find out Felix was able to determine that the device was not registered and we were using someone else's activation. Felix was able to register our device properly and we are all set. No more calling to reset our code and becoming frustrated with all of this.
The Tech Support Representative Byron was very knowledgeable, personable and experienced. He resolved my issues and tested everything to make sure everything was working well.
Couldn't Get the Printer to work and called the Tech Support. No hold time while calling and Felix Cada answer the call,
He was so knowledgable that walk me through all the process and help my machine work smoothly.
Love it. Thank You Felix Cada
Angelo
Angelo
Byron was extremely helpful and made the support process very easy.
Byron was very helpful and knowledgeable about the product and what I needed. I wasn't sure what I had to do for a project and he was able to immediately show me what I needed. Thank you so much!
Very helpful and solved all my issues
Angelo was very professional and helpful in updating my software and providing additional information. I appreciate the attention and tech support provided by Angelo.
We had a great customer experience with Byron. He took his time to answer all the questions we had. Thank you Byron for your support and kidness.
Angelo is an absolute jewel with assisting with the setup and activation code for this first-time user of the Pronto Magicard printer. please keep him around
I called the customer service number to find out if I could order a different type of badge that would produce a higher resolution. Felix informed me that Bodno only offered one type of card but suggested that I provide him remote access so that he could check the settings. WAH-LAHHH! Correcting the settings solved my problem and save me time and money. THANK YOU!
I received an error message when printing. Felix was able to remotely access my computer, update print drivers, and had me working again in a matter of minutes. Very satisfied!
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